Online Consultant (Karachi, Pakistan)

Work standard; Karachi Division; Remote; PKR 3,948,000 - 5,342,000; Full time

Benefits offered by this job

Competitive salary

Accommodation

Free visa and ticket

Growth opportunities

Job summary

Work standard is seeking an Online Consultant to join the team in Karachi, Pakistan. The role involves delivering professional online support to clients via live chat, email, and social platforms, and requires strong communication and problem-solving skills.

Candidates should have at least 1 year of customer service or online support experience and be able to work flexible hours, including weekends. The position emphasizes client satisfaction, collaboration with colleagues, and the ability to

Qualifications

• At least 1 year of experience in customer service or online support.
• Excellent written and verbal communication skills.
• Strong problem-solving abilities.
• Familiarity with live chat, email, social media, etc.
• Ability to work under pressure and multitask.
• Willingness to work flexible hours, including weekends if necessary.

Responsibilities

• Provide prompt and helpful responses to client inquiries across online platforms.
• Assist clients with product or service questions and concerns.
• Identify and resolve technical issues or errors.
• Build and maintain positive client relationships through excellent service.
• Collaborate with team members to ensure high-quality client support.

Skills

Customer service

Online support

Communication

Multitasking

Tools

Live chat

Email

Social media

Job description

Online consultant vacancy in Karachi Pakistan

Online Consultant (Karachi, Pakistan) We are seeking a skilled Online Consultant to join our team in Karachi, Pakistan. As an Online Consultant, you will be responsible for providing professional and efficient online support to our clients. This role is suitable for men with experience in customer service and strong communication skills.

Key Responsibilities

• Providing prompt and helpful responses to client inquiries through various online platforms
• Assisting clients with product or service related questions and concerns
• Identifying and resolving any technical issues or errors
• Building and maintaining positive relationships with clients through excellent customer service
• Collaborating with other team members to ensure consistent and high-quality support for clients

Requirements

• At least 1 year of experience in customer service or online support
• Excellent communication skills, both written and verbal
• Strong problem‑solving abilities
• Familiarity with various online platforms such as live chat, email, social media, etc.
• Ability to work well under pressure and multitask effectively
• Willingness to work flexible hours, including weekends if necessary

Benefits

• Competitive salary of 1500$
• Accommodation provided for out-of-city employees
• Free visa and ticket for international employees
• Opportunity for growth and development within the company