Online Consultant - Lahore, Pakistan

Ecojob; Lahore; Remote; PKR 3,376,000 - 4,044,000; Full time

Benefits offered by this job

Visa sponsorship

Flexible working hours

Growth opportunities

Collaborative environment

Job summary

Ecojob, a rapidly growing online consulting firm based in Lahore, Pakistan, seeks an Online Consultant to deliver expert advice via email, chat, and video calls. This contract role offers visa sponsorship for eligible candidates and flexible hours.

You will listen to clients, analyze needs, propose tailored solutions, demonstrate products, and maintain records to ensure satisfaction, collaborating with teams to improve processes.

Qualifications

• Bachelor's degree in Business Administration or related field.
• Experience in customer service or sales is preferred.
• Strong communication and problem-solving abilities.

Responsibilities

• Communicate with clients through email, chat, and video calls.
• Listen to clients' needs and concerns.
• Analyze requirements and provide tailored solutions.
• Demonstrate products or services to potential clients.
• Follow up to ensure satisfaction with solutions.
• Keep accurate records of interactions and transactions.
• Collaborate with team members to improve processes and customer experience.

Skills

Communication skills

Problem-solving

Customer service

Time management

Online communication tools

Team collaboration

Education

Bachelor's degree in Business Administration

Tools

CRM software

Job description

Online consultant vacancy in Lahore Pakistan

Online Consultant - Lahore, Pakistan

We are a rapidly growing online consulting firm based in Lahore, Pakistan. We are seeking a highly-motivated and dynamic individual to join our team as an Online Consultant. As an Online Consultant, you will be responsible for providing expert advice and assistance to our clients through online platforms such as email, chat, and video calls. Your main goal will be to understand our clients' needs and provide them with solutions and recommendations that meet their specific requirements. This is a contract job with visa sponsorship available for the right candidate. If you have excellent communication skills, strong problem-solving abilities, and a passion for helping people, we want to hear from you!

Responsibilities

• Communicate with clients through various online channels such as email, chat, and video calls
• Listen attentively to clients' needs and concerns
• Analyze client requirements and provide tailored solutions and recommendations
• Offer product or service demonstrations to potential clients
• Follow up with clients to ensure satisfaction with provided solutions
• Keep accurate records of client interactions and transactions
• Collaborate with team members to improve processes and customer experience

Requirements

• Bachelor's degree in Business Administration or related field
• Proven experience in customer service or sales role preferred
• Excellent communication skills (verbal and written)
• Strong problem-solving abilities
• Ability to work well under pressure and manage time effectively
• Proficient in using online communication tools (email, chat, video calls)
• Familiarity with CRM software is a plus

Benefits

• Competitive salary of 1200$ per month
• Visa sponsorship for international candidates
• Flexible working hours
• Opportunities for growth within the company
• Collaborative work environment