On-Site DevOps Team Lead – Telecom VAS (Islamabad)

Switch Communications Ltd; Islamabad; On-site; PKR 2,800,000 - 5,200,000; Full time

Job summary

Switch Communications Ltd in Islamabad is seeking an experienced DevOps Team Lead to oversee CVAS DevOps operations, manage production environments, and coordinate deployments for mission-critical telecom platforms.

The role requires deep Linux administration, networking fundamentals, SMPP/USSD, Kafka, Redis, and Java-based backend support, with a strong emphasis on incident leadership and governance. This is a permanent on-site position offering competitive compensation and clear growth.

Qualifications

• 3+ years in DevOps, technical operations, or production support in telecom or VAS.
• Strong Linux admin, configuration and troubleshooting skills.
• Solid networking fundamentals (TCP/IP, HTTP, ports, sockets).
• SMS-side gateway knowledge (SMPP/USSD) and production messaging pipelines.
• SIP/IVR aware with PBX and Asterisk-like platforms.

Responsibilities

• Lead day-to-day operations of the CVAS DevOps team and priorities.
• Serve as the primary escalation point for incidents and service issues.
• Drive End-to-End Service Ownership across telecom and messaging services.
• Track KPIs, incident trends, and service health; report capacity gaps.
• Coordinate releases, deployments, and rollbacks per change control.
• Mentor engineers progressing toward full DevOps ownership.
• Enforce monitoring, ticketing, and incident response standards.

Skills

Linux administration

Networking fundamentals

SIP/IVR knowledge

Incident leadership

English communication

Python scripting

CI/CD concepts

Education

Bachelor’s degree in Computer Science or related field

Tools

SMPP

USSD

Kafka

Redis

Java backend

MySQL

PostgreSQL

Prometheus

Grafana

Job description

Switch Communications Ltd in Islamabad is seeking an experienced DevOps Team Lead to oversee CVAS DevOps operations, manage production environments, and coordinate deployments for mission-critical telecom platforms.

The role requires deep Linux administration, networking fundamentals, SMPP/USSD, Kafka, Redis, and Java-based backend support, with a strong emphasis on incident leadership and governance. This is a permanent on-site position offering competitive compensation and clear growth.