Night-Shift IT Manager: Infra, Security & Ops

Level 3 BOS; Karachi Division; On-site; PKR 1,523,000 - 1,825,000; Full time

Benefits offered by this job

Annual bonus

Family medical insurance

Paid annual leaves

Job summary

Level 3 BOS in Karachi seeks an experienced IT Manager to lead the organization’s IT infrastructure, operations, and night‑shift support. You will oversee IT teams, ensure uptime, security, and performance of critical systems, and drive improvements across networks, servers, and end‑user services.

The role demands hands‑on technical leadership, strong communication with management and stakeholders, and the ability to manage budgets, vendors, and projects while working off hours.

Qualifications

• 5–7 years of IT infrastructure, systems administration, IT operations, or related field with at least 2 years in a supervisory/managerial role.
• Strong hands‑on expertise in Windows Server, Active Directory, Microsoft 365, Azure, Exchange, SharePoint, VMware, Hyper‑V, and virtualization technologies.
• Strong knowledge of enterprise networking including firewalls, switches, routers, wireless networks, VPNs, and network security.
• Familiarity with CCTV systems, telecom infrastructure, structured cabling, and enterprise communication systems.
• Excellent verbal and written English communication skills are mandatory; ability to communicate with management, internal teams, vendors, and stakeholders.
• Advanced proficiency in Microsoft Office, especially Excel, Word, Outlook, and PowerPoint.
• Ability to work independently, handle pressure, manage multiple priorities, and make decisions during the night shift.
• Relevant certifications such as Microsoft Certified, CCNA/CCNP, CompTIA Network+/Security+, ITIL, Azure Administrator, or equivalents are advantageous.

Responsibilities

• Lead and supervise the IT support team, ensuring timely and effective resolution of hardware, software, networking, and infrastructure issues.
• Manage daily IT operations, system administration, and service delivery to maximize uptime of business‑critical systems.
• Develop, implement, and maintain IT policies, procedures, standards, and best practices.
• Manage user accounts, access rights, and security across AD, Azure, M365, Exchange, SharePoint, and cloud platforms.
• Plan, implement, maintain, and optimize IT infrastructure including servers, storage, virtualization, networking, and cloud environments.
• Oversee deployment and lifecycle management of desktops, laptops, mobiles, printers, and other IT assets.
• Manage Windows Server, VMware, Hyper‑V, VDI, and remote access solutions.
• Supervise installation, configuration, monitoring, and maintenance of firewalls, switches, routers, load balancers, WLANs, VPNs, and network infrastructure.
• Ensure cybersecurity policies and best practices, monitor threats, conduct risk assessments, and coordinate incident response.
• Coordinate IT projects with vendors, ISPs, and third‑party partners; maintain documentation of infrastructure and assets.
• Provide after‑hours and on‑call support when required.
• Collaborate with department heads to align IT solutions with organizational goals.

Skills

Windows Server

Active Directory

Microsoft 365

Azure

Exchange

SharePoint

VMware

Hyper‑V

VDI

Network security

CCTV systems

MS Office

Night shift work capability

Tools

VMware

Hyper‑V

VDI

Firewalls & VPNs

Azure Portal

Job description

Level 3 BOS in Karachi seeks an experienced IT Manager to lead the organization’s IT infrastructure, operations, and night‑shift support. You will oversee IT teams, ensure uptime, security, and performance of critical systems, and drive improvements across networks, servers, and end‑user services.

The role demands hands‑on technical leadership, strong communication with management and stakeholders, and the ability to manage budgets, vendors, and projects while working off hours.