Network Support Engineer

ChatPandas, Inc.; Lahore; On-site; PKR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Travel Allowance

Mobile Allowance

Entertainment Allowance

Job summary

ChatPandas, Inc. is seeking a Network Administrator in Lahore to monitor, maintain, and secure the enterprise LAN/WAN.

You will configure firewalls, routers, switches, and access points, design reliable network topologies, and provide user support while ensuring high uptime and security across Windows Server and AD environments. The role requires a minimum of 2 years in network administration, hands-on experience with Fortinet FortiGate, MikroTik, and Cisco switches, and a Bachelor's degree in a

Qualifications

• Bachelor’s degree in IT/CS or related field (e.g., BS IT/BS CS/BS Computer Networks & Security).
• Minimum 2+ years hands-on experience in network administration, design and support.
• Experience configuring and managing Fortinet FortiGate firewalls; MikroTik routers; Cisco switches.

Responsibilities

• Network Operations & Maintenance: Monitor, troubleshoot enterprise LAN/WAN to maximize uptime.
• Device Configuration & Management: Install, configure and manage firewalls, routers, switches, APs.
• Network Topology & Design: Plan and implement reliable enterprise network topologies.
• User Support & Issue Resolution: Provide direct technical support for connectivity and IT issues.
• Server & Directory Services: Manage Windows Server environments, AD, DNS, DHCP.
• Security & Access Control: Manage VPNs, firewall rules, security policies.
• Documentation & Asset Management: Maintain topology diagrams and asset inventory.

Skills

Network administration

Network design

Technical support

Windows Server / Active Directory

Education

Bachelor’s degree in IT/CS or related field

Tools

Fortinet FortiGate

MikroTik RouterOS

Cisco switches

Job description

Location: GITMIT Co-Working Space, Gulberg III, Lahore

Job Type: Onsite

Shift Timings: Afternoon/Evening

Working Days: 6 Days/Week

Education & Qualification

• Minimum Education: Bachelor's degree (BS) in Information Technology (BS IT), Computer Science (BS CS), BS Computer Networks & Security, BS Cybersecurity, or a related field.

Job Responsibilities

• Network Operations & Maintenance: Monitor, maintain, and troubleshoot enterprise LAN/WAN infrastructure to ensure maximum uptime.
• Device Configuration & Management: Install, configure, and manage network hardware, including firewalls, routers, switches, and access points.
• Network Topology & Design: Plan, design, and implement reliable enterprise network topologies for existing setups and expansion projects.
• User Support & Issue Resolution: Provide direct technical support to end users, resolving network connectivity, access, and IT infrastructure issues promptly.
• Server & Directory Services: Manage and support Windows Server environments, including Active Directory (AD) user accounts, group policies, DNS, and DHCP.
• Security & Access Control: Manage network security protocols, VPN access, firewall rules, and security policies to protect company data.
• Documentation & Asset Management: Maintain accurate network topology diagrams, IP allocation records, technical documentation, and IT equipment inventory.

Key Technical Skills & Experience

• Experience: Minimum 2+ years of hands‑on experience in network administration, network design, and technical support.
• Firewall Expertise: Hands‑on experience configuring and managing Fortinet (FortiGate) firewalls.
• Routing & Bandwidth Management: Proven experience working with MikroTik routers, bandwidth management, and routing protocols.
• Switching & Infrastructure: Solid hands‑on experience with Cisco switches (VLAN configuration, trunking, STP, and routing).
• Systems Administration: Practical experience managing Windows Server and Active Directory environments. (Plus Point)

Additional Benefits

• Travel Allowance
• Mobile Allowance
• Entertainment Allowance