Network Engineer

Wateen Telecom Limited; Karachi Division; On-site; PKR 781,200 - 1,116,000; Full time

Job summary

A leading telecom provider in Karachi seeks a Network Executive to provide post-sales technical services, focusing on routing, switching, and wireless products. The role involves leading networking implementations, offering maintenance support, and ensuring high customer satisfaction through direct on-site assistance. Candidates should have a Bachelor's in a relevant field and at least 2 years of experience, preferably with Cisco certifications. Join us to optimize customer network operations and deliver exceptional support.

Qualifications

• Must have hands-on experience with routers and switches.
• 2+ years of experience in network deployment, configuration, and troubleshooting.
• Strong command of routing and switching protocols.

Responsibilities

• Lead the implementation and optimization of networking products.
• Provide post-deployment maintenance support and incident resolution.
• Collaborate with technical assistance teams for complex issues.
• Document configurations and best practices.
• Ensure high customer satisfaction on-site.

Skills

Routing and Switching protocols

Hands-on experience with routers and switches

IT operations understanding

Emergency troubleshooting

Analytical skills

Documentation skills

Communication skills

Education

Bachelor’s Degree in Computer Science

Bachelor’s Degree in Electronics

Bachelor’s Degree in Telecommunication Engineering

Cisco CCNA Enterprise/Security (Preferred)

Job description

Position Summary

The Network Executive will be responsible for providing post-sales technical services at the customer site, with a primary focus on routing, switching, and wireless products. The role ensures successful deployment, operation, and optimization of core/distribution/access layer switches, routers, wireless controllers, access points, VPNs, endpoint security, and related technologies, while delivering a superior customer experience through direct, on-site support.

Key Responsibilities

• Lead the implementation, configuration, operation, and optimization of core and access layer networking products at the customer site.
• Provide post-deployment maintenance support, incident resolution, and technical troubleshooting for networking products and integrated infrastructure.
• Assist customer teams in managing routing, switching, network security, and data center operations.
• Collaborate with Cisco, Huawei, and Fortinet TAC and internal engineering teams to resolve complex issues.
• Maintain up-to-date technical knowledge on Huawei, Cisco, and Fortinet products.
• Provide guidance to customer teams on the deployed product.
• Lead off-hours upgrades, change implementations, and proactive health checks.
• Document configurations, procedures, best practices, and network diagrams.
• Participate in design validation, RCA, and operational improvement sessions.
• Ensure high customer satisfaction and act as the technical face of the organization on-site.

Required Skills

• Must have hands‑on experience with routers and switches.
• Strong command of Routing and Switching protocols and features: STP, OSPF, BGP, MPLS, VRFs, VPC, PBR, SLA.
• Experience or understanding of Route-based and Policy-based IPsec VPNs.
• In-depth knowledge of Cisco NGFW, NGIPS, Cisco ISE/AAA systems, Wireless, SD‑Access, and Nexus products.
• Strong understanding of IT operations in corporate environments.
• Ability to lead a project and perform emergency troubleshooting independently.
• Excellent analytical, documentation, and communication skills.

Education & Experience

• Bachelor’s Degree in Computer Science, Electronics, or Telecommunication Engineering.
• 2+ years of experience in network deployment, configuration, and troubleshooting, especially in corporate environments.
• Certifications: Cisco CCNA Enterprise/Security (Preferred).