Multichannel Customer Support Executive — Lahore

Jobzlelo; Lahore; On-site; PKR 40,000 - 60,000; Full time

Job summary

Cresset Technology in Lahore, Pakistan is hiring a Customer Support Executive to handle customer inquiries, resolve issues across multiple channels, and ensure smooth order processing. The role requires a bachelor’s degree and 1–3 years of relevant experience.

You will work with internal teams to maintain service quality, keep interaction records, and stay updated on product information. The position is full-time in the Admin department, with market-competitive pay and opportunities to grow.

Qualifications

• Bachelor’s degree from any reputed university.
• 1–3 years of experience in a similar role.
• Strong problem-solving, analytical and decision making skills.
• Perform tasks collaboratively in a fast paced, team oriented environment.
• Exceptional interpersonal and communication skills.

Responsibilities

• Record sales invoices and manage sales accounts.
• Manage customer problems across multiple platforms.
• Ensure efficient order processing and problem resolution.
• Cooperate with internal team members for whole customer experience.
• Keep customer interaction records and monitor service quality.
• Stay informed on policy and product information.

Skills

Problem solving

Analytical thinking

Communication skills

Interpersonal skills

Team collaboration

Education

Bachelor's Degree

Job description

Cresset Technology in Lahore, Pakistan is hiring a Customer Support Executive to handle customer inquiries, resolve issues across multiple channels, and ensure smooth order processing. The role requires a bachelor’s degree and 1–3 years of relevant experience.

You will work with internal teams to maintain service quality, keep interaction records, and stay updated on product information. The position is full-time in the Admin department, with market-competitive pay and opportunities to grow.