Multan IT Support Specialist - Troubleshooting & Training

Workato; Multan; On-site; PKR 2,632,000 - 3,561,000; Full time

Job summary

Workato in Multan, Pakistan is seeking a skilled Computer Support Specialist to provide technical support for client systems, software, and hardware. This full-time role requires prior IT support and strong troubleshooting abilities to resolve issues efficiently.

You will install, configure, and maintain computer systems, apply security patches, and train clients on new software. Excellent communication and teamwork are essential in a fast-paced environment.

Qualifications

• 2+ years of IT support experience or related field.
• Strong troubleshooting of computer systems, software and hardware.
• Good customer service mindset with clear communication.

Responsibilities

• Provide technical support to clients via phone, email, or in person.
• Troubleshoot computer systems, software, and hardware issues.
• Install and configure new computer systems and software.
• Maintain and update existing systems with upgrades and security patches.
• Conduct regular system maintenance to ensure optimal performance.
• Train clients on how to use new software or systems effectively.
• Keep accurate records of all support requests and resolutions.

Skills

IT support

Troubleshooting

Customer service

Communication

Detail-oriented

Teamwork

Job description

Workato in Multan, Pakistan is seeking a skilled Computer Support Specialist to provide technical support for client systems, software, and hardware. This full-time role requires prior IT support and strong troubleshooting abilities to resolve issues efficiently.

You will install, configure, and maintain computer systems, apply security patches, and train clients on new software. Excellent communication and teamwork are essential in a fast-paced environment.