Matchmaking Customer Service Executive

Shaadi; Karachi Division; On-site; PKR 558,000 - 837,000; Full time

Benefits offered by this job

Competitive salary

Monthly performance-based rewards

Annual medical allowance

Maternity reimbursement

Female safe environment

Long-term growth opportunity

Supportive team environment

Job summary

A leading marriage organization in Pakistan is looking for Customer Service Executives (Matchmakers) to provide matchmaking services, assist clients with their marriage requirements, and ensure high satisfaction levels. Candidates should have 2+ years of experience in customer service and demonstrate excellent communication skills in Urdu and English. The role is office-based with a competitive salary ranging from Rs. 50,000 to Rs. 75,000 based on experience and performance.

Qualifications

• 2+ years of customer service experience in a fast-paced organization.
• Excellent communication skills in Urdu and English.
• Strong computer skills, particularly with WhatsApp and internet applications.

Responsibilities

• Provide matchmaking services to clients.
• Guide and coach clients about marriage requirements.
• Maintain client satisfaction and follow up on meetings.

Skills

Customer Service Experience

Communication Skills in Urdu and English

Computer Proficiency

Attention to Details

Education

Inter, Graduate, Masters with good grades

Job description

A leading marriage organization in Pakistan is looking for Customer Service Executives (Matchmakers) to provide matchmaking services, assist clients with their marriage requirements, and ensure high satisfaction levels. Candidates should have 2+ years of experience in customer service and demonstrate excellent communication skills in Urdu and English. The role is office-based with a competitive salary ranging from Rs. 50,000 to Rs. 75,000 based on experience and performance.