Manager People Operations

Value Engineering Pakistan; Saddar; On-site; PKR 1,800,000 - 2,400,000; Full time

Job summary

Value Engineering Pakistan is seeking a Manager People Operations to drive transformation and governance for a 750+ engineer workforce. The role leads HR digitization (ERP and employee records), policy compliance, and employee relations, while acting as the analytics engine producing engagement insights and workforce dashboards for executive decision-making.

The position requires a Master’s degree in HRM or MBA with 10+ years HR experience, including HR operations/analytics, and proficiency in

Qualifications

• Masters degree in HRM, MBA or related field.
• SHRM-CP/CIPD certification is preferred.
• 10+ years HR experience including 3+ years in HR operations/analytics for 500+ headcount.
• Experience with HRIS/ERP implementation, digitization and policy compliance.
• Knowledge of Pakistani labour laws and ISO/IEC 27001 people controls is a plus.
• Advanced Excel and data visualization skills for executive-ready reports and dashboards.

Responsibilities

• Lead HR transformation initiatives including ERP module development, testing and rollout across onboarding, probation, exit workflows.
• Own digitization and audit-readiness of employee files with standardized documentation.
• Operate HR policy suite and drive corrective actions for compliance gaps.
• Design and analyze employee engagement surveys and translate findings for leadership.
• Prepare leadership pulse reports and executive summaries on workforce sentiment and culture health.
• Manage end-to-end employee grievance process with defined timelines and confidentiality.
• Oversee disciplinary matters with fairness and labour law compliance.
• Own end-to-end offboarding process including exit interviews and clearance.
• Create dashboards and trackers for resignations, terminations, attrition, and headcount movement with monthly leadership reports.
• Conduct post-hiring data analysis to inform talent acquisition and retention strategy.

Skills

HR analytics

Employee relations

Data visualization

Excel

Policy compliance

HRIS/ERP

Education

Master's degree in HRM or MBA

SHRM-CIPD certification

Tools

HRIS/ERP systems

Excel

Job description

The Manager People Operations will drive the transformation and governance agenda of the People & Culture function for a 750+ engineer workforce. The role owns HR digitization (ERP and employee records), policy compliance, employee relations, and off boarding, while serving as the function's analytics engine producing engagement insights, leadership pulse reports, and workforce dashboards that inform executive decision-making.

• Lead HR transformation initiatives, including ERP module development, testing, and rollout (onboarding, probation, exit, and related workflows) in partnership with software team.
• Own the digitization, completeness, and audit-readiness of employee personal files, ensuring standardised documentation across the full employee lifecycle.
• Operationalize the HR policy suite; monitor policy compliance across departments and drive corrective actions where gaps are identified.
• Design, administer, and analyse employee engagement and pulse surveys; translate findings into actionable recommendations for leadership.
• Prepare periodic leadership pulse reports and executive-grade summaries on workforce sentiment, culture health, and engagement trends.
• Manage the end-to-end employee grievance process with defined timelines, confidentiality, and documented resolution.
• Administer disciplinary matters show cause notices, inquiries, warnings, and terminations ensuring procedural fairness and labour law compliance.
• Own the end-to-end off boarding process: resignations, terminations, exit interviews, clearance coordination, and separation documentation.
• Conduct structured exit interviews and synthesise insights into attrition themes for leadership review.
• Build and maintain dashboards and trackers for resignations, terminations, attrition, and headcount movement, with monthly reporting to leadership.
• Conduct post-hiring data analysis, probation outcomes, early attrition, and quality-of-hire trends to inform talent acquisition and retention strategy.

Requirements

Qualifications & Experience

• Master's degree in HRM, Business Administration, or a related field; SHRM-CP/CIPD certification preferred.
• 10+ years of progressive HR experience, including 3+ years managing HR operations, employee relations, or HR analytics in a 500+ headcount organization.
• Demonstrated experience in HRIS/ERP implementation, HR digitization, and policy compliance frameworks.
• Working knowledge of Pakistani labour laws; exposure to ISO/IEC 27001 people controls an advantage.
• Advanced proficiency in Excel and data visualisation; ability to produce executive-ready reports and dashboards.