Manager Capacity & Commercial Planning

PTCL.Official; Islamabad; Hybrid; PKR 1.800.000 - 3.200.000; Vollzeit

Benefits dieser Stelle

6-month maternity leave

30 days paternity leave

Hybrid work model

Zusammenfassung

PTCL in Islamabad seeks a seasoned professional to drive commercial operations, customer engagement, and strategic transformations in the data center space.

You will work with enterprise customers and internal stakeholders, gaining exposure to cross-functional leadership and strategic decision-making, while ensuring governance and SLAs are met in a hybrid work environment.

Qualifikationen

• Bachelor’s degree in Engineering, IT, Business, or related field.
• MBA preferable.
• CDCP, CDCS, ATD or relevant certifications.

Aufgaben

• Drive commercial operations, customer engagement, and strategic transformations in the data center space.
• Work directly with enterprise customers and key internal stakeholders.
• Gain high-level exposure to cross-functional leadership and strategic decision-making.
• Maintain governance frameworks and SLAs while coordinating deployments.

Kenntnisse

Data center operations

Telecom / IT infrastructure

Customer-facing operations

Cross-functional coordination

Ausbildung

Bachelor’s degree in Engineering, IT, Business, or related field

MBA preferable

Tools

CDCP

CDCS

ATD

Jobbeschreibung

ARE YOU READY TO RISE WITH PTCL

We are not just industry leaders; we are redefining excellence with groundbreaking solutions. PTCL stands out in the technology industry with its commitment to high-end innovation and leading the way in delivering integrated ICT and Cellular Network services in Pakistan, all rooted in our journey of Culture Transformation & Change Management.

PTCL actively cultivates an inclusive & diverse culture that values and uplifts every individual, regardless of their gender, social background, religion, belief, or disability

PTCL Vision & Values

With a clear vision to become the largest technology player and the national champion driving the digital transformation of Pakistan, PTCL is guided by a set of our unified core values:

• Be Resilient
• Think Big
• Win Every Battle
• Value Success

In this Role You Will

• Drive commercial operations, customer engagement, and strategic transformations in the data center space.
• Work directly with enterprise customers and key internal stakeholders.
• Gain high-level exposure to cross-functional leadership and strategic decision-making.

HOW CAN YOU EXPRESS YOUR TALENT

• Single Point of Contact for Commercial Operations: Manage the end-to-end lifecycle of colocation customer requests—including new hosting, expansions, power augmentations, and decommissioning—ensuring 100% adherence to governance frameworks and SLAs.
• Cross-Functional Stakeholder Coordination: Serve as the central interface between Sales/KAM, Data Center Operations, Product Management, Finance, and Regional teams to eliminate unstructured communication and enforce standardized deployment workflows.
• Customer Engagement & Experience Management: Drive professional customer-facing coordination for queries, planned activities, site access, and high-level enterprise visits (CIOs/CTOs) while maintaining high customer satisfaction and preventing communication escalations.
• Capacity & Allocation Management: Oversee commercial visibility for rack, POD-, and site-level capacity and power utilization ), ensuring accurate tracking, monthly reconciliation, and optimal commercial allocation.
• Commercial Inventory Control: Maintain a accurate, centralized record of critical data center infrastructure components (PDUs, PDPMs, UPS modules, cabling) and enforce approval processes to ensure seamless, delay-free deployments.
• Demand Forecasting & Capacity Planning: Align data center space and power availability with Sales pipelines and 2-year Product forecasts to identify capacity gaps, optimize revenue, and support expansion planning.

WHAT YOU NEED TO BE SUCCESSFUL

Qualification:

• Bachelor’s degree in Engineering, IT, Business, or related field
• MBA preferable
• CDCP, CDCS, ATD or relevant

Experience:

• 5–8 years of relevant experience in:
• Data center operations
• Telecom / IT infrastructure
• Customer-facing operational roles

PTCL's family-centric policies, offering 6-month maternity and 30-day paternity leave, along with a hybrid work model, redefine the workplace for a balanced and fulfilling career.