Luxury Concierge Manager — Resident Services Lead

People Perfect; Lahore; On-site; PKR 60,000 - 84,000; Full time

Benefits offered by this job

Competitive salary package

Professional growth opportunities

Prestigious work environment

Job summary

People Perfect is seeking a dedicated Concierge Manager to oversee front-desk and resident services at Oyster Court in Lahore. In this role, you will ensure that residents and visitors receive top-notch service while handling daily operations, billing, and compliance.

The ideal candidate will have 5 to 8 years of experience in concierge services and excellent communication skills in both Urdu and English. This position offers a competitive salary and a professional environment focused on resident satisfaction.

Qualifications

• 5 to 8 years of experience in concierge or guest relations, preferably in luxury settings.
• Minimum 2 years in a supervisory or managerial role.
• Polished and professional appearance at all times.

Responsibilities

• Primary contact for resident queries and concerns.
• Manage billing and service charge coordination.
• Conduct apartment viewings and resident onboarding processes.

Skills

Concierge experience

Customer service skills

English proficiency

Urdu proficiency

Organizational skills

MS Office proficiency

Education

Bachelor's degree in Hospitality Management or Business Administration

Tools

Property management software

Job description

People Perfect is seeking a dedicated Concierge Manager to oversee front-desk and resident services at Oyster Court in Lahore. In this role, you will ensure that residents and visitors receive top-notch service while handling daily operations, billing, and compliance.

The ideal candidate will have 5 to 8 years of experience in concierge services and excellent communication skills in both Urdu and English. This position offers a competitive salary and a professional environment focused on resident satisfaction.