Luxury Bridal Clienteling & Sales Specialist

Sperton Global AS; Lahore; On-site; PKR 3,200,000 - 4,800,000; Full time

Job summary

Sperton Pakistan seeks an experienced Customer Support Representative to be the first contact for bridal and luxury clients. You will handle inquiries, convert them into sales, and ensure a premium experience from inquiry to delivery and after-care.

With 5+ years in luxury sales, you will manage calls, emails, and social media, while meeting daily targets and maintaining strong client relationships. A luxury brand presence and polished demeanor are essential.

Qualifications

• 5+ years in sales / customer support in luxury fashion or high-end retail.
• Proven track record of meeting sales targets with bridal/premium clients.
• Excellent Urdu and English communication, both written and spoken.

Responsibilities

• Answer inbound/outbound calls, emails, and social queries promptly with a luxury tone.
• Convert inquiries into appointments and orders; upsell matching items.
• Coordinate orders, fittings, and follow-ups with design/atelier teams.
• Maintain daily order and lead reporting via WhatsApp/Email.

Skills

Client communication

Sales target achievement

Luxury clienteling

Relationship building

Tools

WhatsApp Business

Instagram

MS Excel

Google Sheets

POS systems

Job description

Sperton Pakistan seeks an experienced Customer Support Representative to be the first contact for bridal and luxury clients. You will handle inquiries, convert them into sales, and ensure a premium experience from inquiry to delivery and after-care.

With 5+ years in luxury sales, you will manage calls, emails, and social media, while meeting daily targets and maintaining strong client relationships. A luxury brand presence and polished demeanor are essential.