Last-Mile COD Logistics Lead - Route & KPI Expert

Elivita (Private) Limited; Karachi Division; On-site; PKR 1,200,000 - 1,800,000; Full time

Job summary

Elivita (Private) Limited in Karachi, Pakistan, seeks a logistics professional to lead and optimize last-mile COD delivery operations, ensuring timely deliveries and coordinated work with couriers, confirmation operators, and internal teams. You will allocate orders, maintain routes, monitor KPIs, and manage vendors.

The role requires 3+ years in logistics or last-mile delivery, a bachelor’s degree in a related field, team leadership, and advanced Excel or Google Sheets skills; English

Qualifications

• 3+ years experience in logistics, e-commerce, or last-mile delivery operations.
• Bachelor’s degree in Supply Chain, Logistics, Business Administration or related field.
• Team management experience overseeing couriers and confirmation operators.
• Advanced Excel or Google Sheets skills for reporting and route/volume analysis.
• Experience negotiating with vendors and monitoring third-party courier performance.
• Familiarity with delivery KPIs: buyout rate, delivery success rate, return rate, cost per delivery.

Responsibilities

• Allocate daily orders between internal couriers and third-party partners; optimize distribution based on performance metrics.
• Prepare and maintain daily route sheets; build efficient delivery sequences and adjust routes to reduce delays and costs.
• Monitor delivery KPIs including buyout rate, delivery success rate, return rate, SLA compliance, average delivery time and cost per delivery; identify issues and implement corrective actions.
• Manage confirmation operators: distribute orders, enforce confirmation scripts, ensure address and timing accuracy, and align confirmed orders with delivery planning.
• Ensure orders progress through defined statuses (Approved, In Delivery, Paid, Returned) within required timelines.

Skills

Team management

Delivery operations

Performance monitoring

Vendor negotiation

English proficiency

Education

Bachelor’s degree in Supply Chain, Logistics, Business Administration or related field

Tools

Excel

Google Sheets

Job description

Elivita (Private) Limited in Karachi, Pakistan, seeks a logistics professional to lead and optimize last-mile COD delivery operations, ensuring timely deliveries and coordinated work with couriers, confirmation operators, and internal teams. You will allocate orders, maintain routes, monitor KPIs, and manage vendors.

The role requires 3+ years in logistics or last-mile delivery, a bachelor’s degree in a related field, team leadership, and advanced Excel or Google Sheets skills; English