Edge is an AI-native healthcare staffing and workforce solutions company helping organizations build, scale, and manage high-performing teams through global talent, training, technology, and workforce solutions.
We work with organizations across healthcare, dental, insurance, accounting, and other industries to connect them with high-quality global talent while creating the systems and capabilities needed for long-term workforce success.
As Edge continues to grow, our People function plays a critical role in supporting employees, maintaining effective people processes, and ensuring our workplace and internal operations run smoothly.
About the Role
We are looking for a proactive and organized Junior HR to support our core HR operations while taking ownership of day-to-day workplace administration and vendor coordination.
This is a hybrid role combining HR operations, employee support, workplace management, facilities coordination, and vendor management. You will help ensure employees have the support and resources they need, HR processes are completed accurately, the office remains functional and well-maintained, and external vendors deliver services reliably.
The ideal candidate is hands-on, detail-oriented, and comfortable switching between people-related responsibilities and operational tasks. This role offers an opportunity to develop across HR and workplace operations in a fast-paced, growing organization.
What You'll Do
HR Operations & Employee Lifecycle
- Maintain accurate and up-to-date employee records, contracts, HR documentation, and personnel files.
- Support employee onboarding and offboarding from an HR operations perspective, including documentation, orientation coordination, clearances, and exit formalities.
- Manage employee confirmation documentation, internal movements, promotions, and other routine employee lifecycle processes.
- Maintain HR forms, employee handbooks, policies, and internal process documentation.
- Ensure HR records are organized, confidential, and accessible to authorized stakeholders.
Employee Support & People Processes
- Serve as a first point of contact for routine employee queries relating to HR policies, attendance, leave, documentation, and workplace matters.
- Maintain attendance and leave records and coordinate with managers to resolve discrepancies.
- Support performance review cycles, employee feedback initiatives, engagement activities, and other people programs.
- Assist with internal HR communications and employee-facing initiatives.
- Escalate sensitive or complex employee concerns to the appropriate People team member.
- Help identify opportunities to improve employee experience and streamline routine HR processes.
Workplace & Office Management
- Oversee day-to-day office operations to ensure the workplace remains organized, functional, safe, and employee-ready.
- Coordinate office maintenance, cleaning, utilities, internet connectivity, access, repairs, and other facilities requirements.
- Monitor office supplies, pantry inventory, stationery, equipment, and other workplace essentials.
- Maintain records of office assets, supplies, maintenance requests, and related expenses.
- Coordinate seating arrangements, meeting room readiness, office access, and workplace logistics.
- Address day-to-day workplace issues promptly and coordinate with the relevant internal teams or service providers.
- Support office events, employee activities, and other on-site initiatives.
- Identify recurring workplace issues and recommend practical improvements to office processes and employee facilities.
- Coordinate with external vendors providing office supplies, cleaning, maintenance, internet, utilities, security, transportation, and other workplace services.
- Maintain an updated vendor database, including contact details, service agreements, pricing, renewal dates, and payment records.
- Request quotations, compare vendor proposals, and support purchasing decisions based on cost, quality, and business requirements.
- Follow up with vendors to ensure timely service delivery and resolution of outstanding issues.
- Monitor vendor performance, service quality, responsiveness, and adherence to agreed requirements.
- Coordinate invoices, purchase requests, delivery confirmations, and payment follow-ups with the relevant finance or administrative stakeholders.
- Support vendor onboarding, documentation, contract renewals, and periodic performance reviews.
- Identify opportunities to optimize costs, improve service quality, and maintain reliable vendor relationships.
Administration, Expenses & Documentation
- Maintain organized records of office expenses, invoices, purchase orders, and workplace-related documentation.
- Support budget tracking for office supplies, facilities, and recurring vendor services.
- Coordinate approvals and documentation for routine administrative purchases.
- Assist with expense reconciliation and reporting in collaboration with Finance.
- Ensure workplace and vendor documentation is maintained accurately and updated when required.
Reporting & Process Improvement
- Prepare periodic updates on HR operations, office expenses, vendor performance, inventory, and outstanding workplace issues.
- Track recurring operational requirements, vendor renewals, maintenance schedules, and pending requests.
- Maintain trackers and spreadsheets to improve visibility into workplace activities and costs.
- Recommend improvements to HR administration, office management, procurement coordination, and vendor workflows.
- Work collaboratively with People, Finance, IT, and other teams to ensure smooth internal operations.
What You'll Need
Must-Haves
- 1-2 years of experience in HR, People Operations, office administration, workplace operations, or a related role.
- Bachelor's degree in Human Resources, Business Administration, Management, or a related field.
- Basic understanding of HR processes, employee documentation, attendance, leave management, and employee support.
- Experience coordinating office operations, facilities, suppliers, vendors, or administrative services.
- Strong organizational skills and attention to detail.
- Good written and verbal communication skills.
- Proficiency in Microsoft Office or Google Workspace, particularly Excel or Google Sheets.
- Ability to maintain accurate records, manage follow-ups, and coordinate multiple tasks simultaneously.
- Strong interpersonal and problem-solving skills.
- Professional handling of confidential employee and business information.
- A proactive, hands-on approach to resolving operational issues and supporting employees.
Nice to Have
- Experience managing vendors, service providers, office supplies, or facilities-related requests.
- Exposure to procurement coordination, invoice processing, expense tracking, or budget monitoring.
- Experience maintaining asset inventories and office administration trackers.
- Familiarity with HRIS, attendance management systems, procurement tools, or workplace management software.
- Experience working in a fast-paced startup or growing organization.
- Exposure to coordinating office events, employee engagement activities, or workplace initiatives.
Why Join Edge?
- Build experience across HR, workplace management, and business operations.
- Take ownership of responsibilities that directly influence employee experience and office efficiency.
- Work closely with People, Finance, IT, and other business functions.
- Develop practical skills in vendor management, facilities coordination, procurement, and HR operations.
- Join a growing global organization where initiative and operational ownership are valued.
- Build a strong foundation for future growth in HR, People Operations, Workplace Experience, or Business Operations.