Part-Time Computer Support Specialist in Karachi, Pakistan

StarsOfTheShow; Karachi Division; On-site; PKR 4,228,000 - 5,064,000; Part time

Job summary

StarsOfTheShow in Karachi invites applications for a Part-Time Computer Support Specialist to diagnose and resolve hardware, software, and network issues, install new systems, and maintain up-to-date setups. You will assist clients via phone, email, and in-person, and manage tickets to ensure timely resolutions.

The ideal candidate is a current student or recent graduate in computer science with at least one year in IT support, strong problem-solving and communication skills, and the ability to

Qualifications

• Must be a current student or recent graduate with a degree in computer science or related field.
• At least 1 year of experience in computer support or IT helpdesk role.
• Familiarity with Windows, MacOS and Linux operating systems.
• Knowledge of networking concepts (TCP/IP, DNS, DHCP).
• Experience with biometric passport systems is a plus.
• Excellent problem-solving skills with the ability to adapt to different situations.
• Strong communication skills and customer service orientation.
• Ability to work independently with minimal supervision.

Responsibilities

• Provide technical support to clients via phone, email, or in-person.
• Diagnose hardware, software, and network issues and provide timely resolutions.
• Install new systems and perform maintenance tasks such as updates and backups.
• Troubleshoot biometric passport systems and ensure proper functioning.
• Keep track of customer inquiries and resolutions using our ticketing system.
• Collaborate with team members to share knowledge and improve processes.

Skills

Problem-solving

Communication

Customer service

Independence

Education

Degree in Computer Science or related field

Tools

Windows

MacOS

Linux

Networking concepts TCP/IP DNS DHCP

Job description

Are you a tech-savvy student with a passion for solving computer problems We are seeking a Part-Time Computer Support Specialist to join our team in Karachi As a specialist you will provide technical support and troubleshooting services to our clients This includes diagnosing and resolving hardware software and network issues as well as setting up new systems and performing maintenance tasks You will also be responsible for managing biometric passport systems and ensuring their smooth operation The ideal candidate will have experience in computer support excellent problem-solving skills and the ability to work independently This is a part-time position with a salary of 1500$ per month

Responsibilities

• Provide technical support to clients via phone email or in-person
• Diagnose hardware software and network issues and provide timely resolutions
• Install new systems and perform maintenance tasks such as updates and backups
• Troubleshoot biometric passport systems and ensure their proper functioning
• Keep track of customer inquiries and resolutions using our ticketing system
• Collaborate with team members to share knowledge and improve processes

Requirements

• Must be a current student or recent graduate with a degree in computer science or related field
• At least 1 year of experience in computer support or IT helpdesk role
• Familiarity with various operating systems such as Windows MacOS Linux
• Knowledge of networking concepts including TCPIP DNS DHCP
• Experience with biometric passport systems is a plus
• Excellent problem-solving skills with the ability to adapt to different situations
• Strong communication skills and customer service orientation
• Ability to work independently with minimal supervision