Entry-Level Computer Support Specialist (Contract Position)

EliteService Staffing; Khanpur; On-site; PKR 3,936,000 - 4,715,000; Full time

Benefits offered by this job

Accommodation

Job summary

EliteService Staffing in Khanpur, Pakistan, is seeking an Entry-Level Computer Support Specialist on a contract basis. You will provide first-line technical support, troubleshoot hardware and software, and assist clients to keep systems running smoothly.

The role emphasizes clear communication, rapid problem resolution, and documentation of support activities. Accommodation is available for employees who require it, with no prior experience necessary beyond strong technical skills and a

Qualifications

• Proven experience with computer systems and troubleshooting technical issues (customer service or help desk background a plus)
• Excellent communication skills with the ability to explain tech concepts clearly
• Strong problem-solving abilities and keen attention to detail
• Ability to work under pressure and manage multiple tasks
• Willingness to work flexible hours as needed
• High school diploma or equivalent (certifications or coursework a plus)

Responsibilities

• Respond promptly to client requests for technical support via phone, email, or in-person
• Diagnose and resolve hardware and software issues related to computers, printers, networking equipment, and other tech systems
• Install, configure, and maintain computer hardware, software, and peripherals
• Educate clients on using technology to improve productivity
• Document all support activities and maintain records of client interactions
• Collaborate with team members to develop solutions for complex technical problems

Skills

Customer service

Troubleshooting

Communication skills

Problem solving

Attention to detail

Multitasking

Education

High school diploma

Job description

Computer Support Specialists vacancy in Khanpur Pakistan

Entry-Level Computer Support Specialist (Contract Position)
We are seeking a highly motivated and detail-oriented individual to join our team as an Entry-Level Computer Support Specialist in Khanpur. In this contract position, you will provide technical support and troubleshooting assistance to our clients, ensuring their computer systems are running efficiently.

Key Responsibilities

• Respond promptly and courteously to client requests for technical support via phone, email, or in-person
• Diagnose and resolve hardware and software issues related to computers, printers, networking equipment, and other technology systems
• Install, configure, and maintain computer hardware, software, and peripheral devices
• Educate clients on how to use technology effectively to improve their productivity
• Document all support activities and maintain accurate records of all client interactions
• Collaborate with team members to develop solutions for complex technical problems

Requirements

• Proven experience working with computer systems and troubleshooting technical issues (experience in a customer service or help desk role is a plus)
• Excellent communication skills with the ability to explain technical concepts in simple terms
• Strong problem-solving abilities with a keen attention to detail
• Ability to work well under pressure and manage multiple tasks simultaneously
• Willingness to work flexible hours as needed
• High school diploma or equivalent (relevant certifications or coursework is a plus)

Salary: This contract position offers a salary of 1400$ per month.
Accommodation: We provide accommodation for employees who require it.
Note: This is an excellent opportunity for freshers looking to gain experience in the field of computer support. We welcome individuals without prior experience but with strong technical skills and a passion for helping others. Don't miss this chance to jumpstart your career in the exciting world of technology!