Entry-Level Computer Support Specialist

FlexiRemote Solutions; Khanpur; On-site; PKR 5,061,000 - 6,062,000; Full time

Job summary

FlexiRemote Solutions in Khanpur, Pakistan, is seeking an Entry-Level Computer Support Specialist to troubleshoot hardware, software, and networking issues and to install and configure systems.

You will provide customer-focused support, document interactions, and collaborate with teammates; no prior experience required, but a passion for technology and strong communication are essential. This role offers hands-on learning and room to grow within a dynamic team.

Qualifications

• High school diploma or equivalent; relevant certifications may be considered.
• Strong technical knowledge of computer hardware, software, networking and peripherals.
• Excellent problem-solving and troubleshooting abilities.
• Customer-oriented with strong communication skills.
• Ability to work independently and in a team environment.
• Detail-oriented with good time management.

Responsibilities

• Troubleshoot and resolve hardware, software, and network issues for customers.
• Install and configure new computer systems and software programs.
• Provide training or guidance to customers on using their systems.
• Maintain accurate records of customer interactions and resolutions.
• Collaborate with team members to address recurring issues.
• Stay up-to-date with technology trends and advancements in computer support.

Skills

Technical knowledge

Problem-solving

Customer service

Teamwork

Time management

Detail-oriented

Education

High school diploma or equivalent

Job description

We are seeking a motivated and technically skilled Entry-Level Computer Support Specialist to join our team in Khanpur. As a Computer Support Specialist you will provide technical assistance and support to our customers ensuring their computer systems and networks are functioning properly.

Responsibilities

• Troubleshoot and resolve hardware software and network issues for customers
• Install and configure new computer systems and software programs
• Provide training or guidance to customers on how to use their computer systems effectively
• Maintain accurate records of customer interactions and issue resolutions
• Collaborate with other team members to identify and implement solutions for recurring issues
• Keep up-to-date with new technology trends and advancements in the field of computer support

Requirements

• High school diploma or equivalent relevant certifications or degree preferred
• Strong technical knowledge of computer hardware software networking and peripherals
• Excellent problem-solving skills with the ability to troubleshoot complex technical issues
• Customer-oriented attitude with strong communication skills
• Ability to work independently as well as in a team environment
• Detail-oriented with strong time management skills

Salary 1800$ per month

This position is open for candidates without experience. We welcome individuals who are eager to learn and have a passion for technology.

Candidates must have their own visa for working in Khanpur.

This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.