IT Support Intern

Arbisoft; Lahore; On-site; PKR 558,000 - 893,000; Full time

Job summary

Arbisoft is seeking an on-site hardware technician to install, configure, and maintain desktop, laptop, printer, and peripheral hardware. You will troubleshoot performance, connectivity, and compatibility issues, diagnose faults, and replace components as needed.

You will work with IT staff to resolve complex problems, install operating systems and post-OS software, and handle hardware maintenance tasks on site in Lahore.

Qualifications

• Experience with laptops, servers and MacBooks.
• Able to write task documentation and post-troubleshooting steps.
• Bachelor's degree in CS/IT or related field.

Responsibilities

• Installing, configuring, and maintaining hardware components such as desktops, laptops, printers, scanners, and other peripherals.
• Troubleshooting and resolving hardware issues related to system performance, connectivity, and compatibility.
• Diagnosing and repairing hardware faults and replacing faulty components as needed.
• Collaborating with other IT staff to resolve complex hardware problems.
• Installation of OS, Post-OS apps installation.
• Resolve Hardware Maintenance issues, e.g. service.

Skills

Hardware installation

Troubleshooting

Documentation

Education

Bachelor in Computer Science, Information Technology, or a related field

Job description

• Installing, configuring, and maintaining hardware components such as desktops, laptops, printers, scanners, and other peripherals.
• Troubleshooting and resolving hardware issues related to system performance, connectivity, and compatibility.
• Diagnosing and repairing hardware faults and replacing faulty components as needed.
• Collaborating with other IT staff members to identify and resolve complex hardware problems.
• Installation of OS, Post-OS apps installation.
• Resolve Hardware Maintenance issues, e.g. service.

Key Responsibilities

• Installing, configuring, and maintaining hardware components such as desktops, laptops, printers, scanners, and other peripherals.
• Troubleshooting and resolving hardware issues related to system performance, connectivity, and compatibility.
• Diagnosing and repairing hardware faults and replacing faulty components as needed.
• Collaborating with other IT staff members to identify and resolve complex hardware problems.
• Installation of OS, Post-OS apps installation.
• Resolve Hardware Maintenance issues, e.g. service.

Requirements

• Have knowledge of computer Laptops, Servers and MacBooks.
• Able to write Documentation related to tasks, How-To & Post-Troubleshooting steps.

Preferred Qualification

• Bachelor in Computer Science, Information Technology, or a related field.
• Willingness to work onsite for 2 months.