IT Officer

Connect Logistics; Islamabad; On-site; PKR 600,000 - 1,200,000; Full time

Job summary

Connect Logistics is seeking an IT Officer to act as the primary technical contact for system operations, security hardware, and user support. You will maintain network integrity (LAN/WAN) and oversee surveillance and biometric attendance systems to ensure uninterrupted service.

You will install, configure, and maintain IT equipment, manage CCTV and IP cameras, IP PABX setups, and conduct routine IT security audits and risk assessments. Collaboration across teams is essential.

Qualifications

• Bachelor’s degree in Computer Science, IT or related field.
• 1–2 years of relevant IT experience (IT Officer/desktop support or network admin).
• Strong knowledge of LAN/WAN, surveillance and biometric equipment.

Responsibilities

• User Support & Troubleshooting: provide first-level support for hardware, software, and network issues.
• System Installation & Configuration: install and maintain hardware, software, printers, and peripherals.
• Network & Infrastructure Maintenance: manage LAN/WAN for security, speed, and connectivity.
• Security & Surveillance Systems: install and monitor CCTV/DVR/NVR/IP cameras and IP PABX.
• IT Security & Audits: implement policies, protect data, and perform security audits.
• Procurement & Asset Management: document inventory and assist in procurement.

Skills

User Support

Network Troubleshooting

System Installation

Security Audits

Asset Management

Education

Bachelor’s degree in Computer Science or Information Technology

Tools

DVR/NVR

IP Cameras

IP PABX

Biometric Systems

Job description

As an IT Officer, you will serve as the primary technical point of contact for system operations, security hardware, and user support. You will be responsible for maintaining our network integrity (LAN/WAN), managing site surveillance systems (CCTV, DVR/NVR, IP Cameras), overseeing biometric attendance and IP PABX setups, and keeping all administrative IT equipment running without interruption.

Responsibilities

• User Support & Troubleshooting: Provide first-level support for hardware, software, and network issues across the organization via email, phone, or remote assistance.
• System Installation & Configuration: Install, configure, and maintain computer hardware, software applications, printers, scanners, and peripheral devices.
• Network & Infrastructure Maintenance: Administer local area networks (LANs) and wide area networks (WANs) to ensure maximum network security, speed, and connectivity.
• Security & Surveillance Systems: Handle installation, monitoring, and troubleshooting for CCTV cameras, DVR/NVR, POE switches, IP-based cameras, IP PABX, and Biometric Attendance Systems.
• IT Security & Audits: Implement security policies, enforce data protection procedures, and conduct routine IT security audits and risk assessments.
• Procurement & Asset Management: Maintain accurate documentation and inventory records for all IT equipment, assisting in the selection and procurement of new IT devices and services.

Requirements

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Experience: 1 to 2 years of relevant experience as an IT Officer, Desktop Support Engineer, or Network Administrator.
• Core Technical Knowledge: Strong knowledge of computer systems, networking protocols, hardware troubleshooting, and surveillance/biometric equipment.
• Problem-Solving Skills: Excellent diagnostic, troubleshooting, and independent/team-based problem-solving capabilities.