IT Manager

People (Professional Employers Pvt Ltd); Islamabad; On-site; PKR 2,000,000 - 3,000,000; Full time

Job summary

People Perfect is seeking an experienced IT Manager for a leading financial services organization based in Islamabad. The role focuses on managing business applications, especially ERP and LOS, while overseeing IT operations, infrastructure, cybersecurity, technology projects, and process automation.

The ideal candidate will lead IT teams, coordinate with vendors, and drive UAT and automation initiatives. A Bachelor's or Master's in CS and 3–5 years of relevant experience are required.

Qualifications

• Bachelor’s or Master’s degree in Computer Science or a related IT discipline.
• 3–5 years of IT operations or business application management experience.
• Strong understanding of ERP systems, especially finance and procurement modules.
• Practical knowledge of LOS and related workflows.
• Proficiency with SQL, database concepts, and data validation.
• Experience in IT infrastructure, cybersecurity, and project coordination.
• Excellent vendor management, communication, and problem-solving skills.
• Knowledge of UAT, system implementation, and process automation.

Responsibilities

• Manage and support ERP applications, focusing on finance and procurement modules.
• Oversee LOS, including onboarding, credit proposals, approvals, and offers.
• Lead IT operations, infrastructure, cybersecurity, and tech projects.
• Coordinate with internal departments and vendors for IT service delivery.
• Conduct UAT for new apps and system enhancements.
• Support AI integration and process automation initiatives.
• Manage IT teams, provide technical guidance, and coordinate training and reporting.
• Assist with IT procurement, budgeting, and vendor management.
• Ensure IT support, system availability, and timely issue resolution.

Skills

ERP systems

LOS workflows

SQL queries

IT operations

Cybersecurity

Vendor coordination

UAT

Automation

Team leadership

Education

Bachelor's or Master's in CS

Tools

ERP software

Job description

People Perfect is hiring an experienced IT Manager on behalf of a leading financial services organization based in Islamabad. The ideal candidate will be responsible for managing business applications, particularly Enterprise Resource Planning (ERP) and Loan Origination Systems (LOS), while overseeing IT operations, infrastructure, cybersecurity, technology projects, and process automation.

Key Responsibilities

• Manage and support ERP applications, particularly finance and procurement modules, ensuring smooth business operations.
• Oversee Loan Origination Systems (LOS), including customer onboarding, credit proposals, approval workflows, and offer letter processes.
• Lead IT operations, infrastructure management, cybersecurity, and technology-related projects.
• Coordinate with internal departments, external vendors, and key stakeholders for effective IT service delivery.
• Conduct User Acceptance Testing (UAT) for new applications, system enhancements, and technology projects.
• Support AI integration, business process automation, and continuous improvement initiatives.
• Manage IT teams, provide technical guidance, and coordinate training and reporting activities.
• Assist with IT procurement, budgeting, resource planning, and vendor management.
• Ensure effective IT support, system availability, and timely resolution of technical issues.

Required Qualifications & Experience

• Education: Bachelor's or Master's degree in Computer Science or a relevant IT discipline.
• Experience: 3–5 years of relevant experience in IT operations, business application management, or related functions.
• Strong functional and technical understanding of ERP systems, particularly finance and procurement modules.
• Practical knowledge of Loan Origination Systems (LOS) and associated business workflows.
• Working knowledge of SQL queries, database administration concepts, data validation, and reconciliation.
• Experience in IT infrastructure, cybersecurity, and technology project coordination.
• Strong team management, vendor coordination, communication, and problem-solving skills.
• Understanding of UAT, system implementation, and process automation.