Job Description
Responsible for managing and securing the company’s cloud, Microsoft 365, endpoints, network infrastructure, and AI platforms, ensuring reliable, secure, and policy-compliant IT operations.
Key Responsibilities
- Microsoft 365: Administer O365 services, users, permissions, security, licenses, Exchange, Teams, SharePoint, and OneDrive.
- Intune & MDM: Manage device enrollment, configuration, compliance policies, application deployment, Autopilot, and endpoint lifecycle.
- Endpoint Security: Manage endpoint protection, EDR/antivirus, encryption, firewall, security policies, vulnerabilities, and compliance.
- AWS: Manage AWS infrastructure, IAM, security, monitoring, networking, backups, and cost optimization.
- AI Platforms: Administer organizational use of ChatGPT, Claude, and other AI tools, including users, licenses, access, security, and usage policies.
- Network Monitoring: Monitor network health, performance, availability, bandwidth, and connectivity; troubleshoot network issues.
- Cisco Networking: Manage and troubleshoot Cisco switches, VLANs, routing, DHCP, DNS, and network segmentation.
- UniFi & SD-WAN: Manage UniFi UDM Pro Max, firewalls, VPNs, Wi-Fi, VLANs, WAN connectivity, and SD-WAN/failover.
- IT Operations: Handle L2/L3 troubleshooting, onboarding/offboarding, IT assets, documentation, SOPs, vendor coordination, and infrastructure improvements.
- Security & Compliance: Maintain access controls, MFA, least-privilege access, security standards, and company IT policies.
Required Skills
- Strong Microsoft 365 & Intune administration
- Endpoint & security management
- AWS cloud administration
- Cisco switching & networking
- UniFi / UDM Pro Max SD-WAN, VPNs, VLANs, DNS & DHCP
- AI platform administration
- Network monitoring & troubleshooting
- Strong documentation and problem-solving skills
Preferred Certifications
CCNA | Microsoft Certifications | AWS Certifications | CompTIA Network+/Security+