Informatica PowerCenter Application Support

Infosys; Hyderabad City Taluka; Sur place; PKR 949 000 - 1 339 000; Plein temps

Résumé du poste

Infosys seeks an experienced Informatica PowerCenter Applications Support Engineer to provide production support, monitoring, troubleshooting, and maintenance of ETL workflows and data integration processes. The ideal candidate should have strong expertise in Informatica PowerCenter, SQL, Unix/Linux, and incident management within a production support environment.

The role involves collaborating with cross-functional teams to ensure data accuracy and timely releases, with on‑site expectations in

Qualifications

• Strong experience in Informatica PowerCenter administration and support.
• Strong SQL skills with Oracle, SQL Server, Teradata, or PostgreSQL.
• Experience with Unix/Linux commands and shell scripting.
• Knowledge of incident, problem, and change management processes.

Responsabilités

• Provide L2/L3 production support for Informatica PowerCenter applications and ETL workflows.
• Monitor batch jobs, workflows, sessions, and data pipelines to ensure successful execution.
• Analyze and resolve production incidents, service requests, and problem tickets within agreed SLAs.
• Troubleshoot ETL failures, performance issues, and data discrepancies.
• Perform root cause analysis (RCA) and implement preventive measures.
• Work closely with development, database, infrastructure, and business teams to resolve issues.
• Support deployment activities and application releases.
• Monitor data loads and ensure data accuracy, integrity, and completeness.
• Create and maintain support documentation, SOPs, and knowledge base articles.
• Participate in on‑call support and weekend release activities when required.

Description du poste

Roles and Responsibilities

• Provide L2/L3 production support for Informatica PowerCenter applications and ETL workflows.
• Monitor batch jobs, workflows, sessions, and data pipelines to ensure successful execution.
• Analyze and resolve production incidents, service requests, and problem tickets within agreed SLAs.
• Troubleshoot ETL failures, performance issues, and data discrepancies.
• Perform root cause analysis (RCA) and implement preventive measures.
• Work closely with development, database, infrastructure, and business teams to resolve issues.
• Support deployment activities and application releases.
• Monitor data loads and ensure data accuracy, integrity, and completeness.
• Create and maintain support documentation, SOPs, and knowledge base articles.
• Participate in on‑call support and weekend release activities when required.

Technical Requirements

• Strong experience in Informatica PowerCenter administration and support.
• Good knowledge of ETL concepts, mappings, workflows, sessions, and repositories.
• Strong SQL skills with databases such as Oracle, SQL Server, Teradata, or PostgreSQL.
• Experience with Unix/Linux commands and shell scripting.
• Knowledge of incident, problem, and change management processes.
• Experience with ticketing tools like ServiceNow, Remedy, or Jira.
• Understanding of production support processes and SLA management.
• Excellent troubleshooting and analytical skills.

Job Description

We are looking for an experienced Informatica PowerCenter (PC) Application Support Engineer to provide production support, monitoring, troubleshooting, and maintenance of ETL workflows and data integration processes. The ideal candidate should have strong expertise in Informatica PowerCenter, SQL, Unix/Linux, and incident management within a production support environment.

Skills

Technology->Data Management - Data Integration->Informatica->Informatica - Informatica Power Center