In‑App Experience Architect

CureMD Corporation; Lahore; Vor Ort; PKR 1.000.000 - 1.400.000; Vollzeit

Benefits dieser Stelle

Company-sponsored trainings

Provident Fund: CureMD matches up to 8

In-house gym and recreational area

Zusammenfassung

CureMD is seeking a highly organized Digital Adoption Associate in Lahore to create and optimize in-app guidance, walkthroughs, tooltips, and onboarding task lists for diverse user roles. You will ensure content reflects current system workflows and adheres to privacy standards.

You'll collaborate with product and domain experts, perform QA testing across browsers and devices, and use analytics to improve engagement and completion rates.

Qualifikationen

• Bachelor's or Master’s degree in Computer Science or Data Analytics is required.
• 0-1 years of experience in Digital Adoption or a similar role.
• Experience with LMS, knowledge base, chatbot, or in-app help system is preferred.
• Familiarity with enterprise software (EHR/CRM/ERP) is a plus.
• Excellent writing skills and ability to simplify complex processes for users.

Aufgaben

• Build, edit, and optimize DAP elements including walkthroughs, onboarding task lists, in-app announcements, surveys, and tooltips.
• Draft content scripts or storyboards with clear instructional text for user roles and tasks.
• Follow style guides and accessibility standards for consistent content.
• Collaborate with domain experts to validate processes and update workflows.

Kenntnisse

Writing skills

Attention to detail

Data analysis

UX improvement

US timings availability

Ausbildung

Bachelor's or Master’s in Computer Science or Data Analytics

Tools

LMS

Knowledge base

Chatbot

In-app help system

WalkMe

Whatfix

Pendo

Jobbeschreibung

CureMD is seeking a highly organized Digital Adoption Associate in Lahore to create and optimize in-app guidance, walkthroughs, tooltips, and onboarding task lists for diverse user roles. You will ensure content reflects current system workflows and adheres to privacy standards.

You'll collaborate with product and domain experts, perform QA testing across browsers and devices, and use analytics to improve engagement and completion rates.