Hybrid TechOps Engineer: Automation & Reliability

SS&C Technologies; Karachi Division; Hybrid; PKR 1,800,000 - 2,400,000; Full time

Benefits offered by this job

Hybrid Work Model

Income Protection & Salary Continuance

Private Health Insurance discount

Parental leave (Primary & Secondary)

SS&C University training

Diversity & Inclusion

Job summary

SS&C Technologies in Karachi seeks a TechOps Engineer to ensure scalable, resilient, and secure platforms. You will run production and staging environments, manage incidents, and build automation to reduce toil.

The role emphasizes observability, runbooks, and collaboration with product and operations teams to embed reliability and compliance into services. You will work in a hybrid setup, contributing to SRE practices, CI/CD support, and incident postmortems with a focus on scalability and

Qualifications

• Bachelor's degree in computer engineering, Computer Science, Information Systems, or a related field.
• 2 - 4 years of experience in TechOps, TechSupport, or SRE roles.
• Strong English communication skills, both written and verbal.
• Experience with logging and monitoring tools such as Grafana, and Loki.
• Proficiency in Kubernetes and Kubernetes administration experience is a strong advantage.
• Solid understanding of Microservices Architecture.
• Experience with artifact management tools such as JFrog Artifactory.
• Strong knowledge of cloud services.

Responsibilities

• Operate and maintain production and staging environments; perform on‑call rotations and incident management.
• Keep production healthy: monitor, troubleshoot, and resolve incidents across services and infrastructure.
• Regularly troubleshoot complex client application, integration and environment issues escalated from Tier 1 & Tier 2 team.
• Automate operational tasks to eliminate manual toil using scripts and AI-enabled tooling.
• Define and measure SLIs and SLOs; manage error budgets and drive reliability improvements.
• Support CI/CD pipelines and deployments, including rollback strategies.
• Lead blameless postmortems and implement corrective actions.

Skills

Microservices Architecture

Linux system engineering

Strong English communication

Cloud services

SRE practices

Incident response

Education

Bachelor's degree in computer engineering, Computer Science, Information Systems, or a related field

Tools

Grafana

Loki

JFrog Artifactory

Kubernetes

AWS

Job description

SS&C Technologies in Karachi seeks a TechOps Engineer to ensure scalable, resilient, and secure platforms. You will run production and staging environments, manage incidents, and build automation to reduce toil.

The role emphasizes observability, runbooks, and collaboration with product and operations teams to embed reliability and compliance into services. You will work in a hybrid setup, contributing to SRE practices, CI/CD support, and incident postmortems with a focus on scalability and