HIT And MIPS Consultant

Interact Global; Lahore; On-site; PKR 781,000 - 1,116,000; Full time

Benefits offered by this job

Annual increments

Performance-based commissions

Company transport for females

Paid public/national holidays

20 leaves per year

Paternity leave allowance

Bereavement leave

Floor incentive per sale

Job summary

Interact Global in Lahore, Pakistan, seeks an outbound sales specialist focused on the U.S. medical insurance market. You will perform outbound calls, qualify leads, and tailor insurance solutions while ensuring compliance with healthcare industry regulations.

This role emphasizes meeting daily and monthly targets and logging activities in CRM. Night shift 5:30 PM–2:30 AM, Monday to Friday, with weekends off.

Qualifications

• Proven experience in outbound sales, telemarketing, or call center environments.
• Strong communication, persuasion, and objection-handling skills.
• Proficiency in CRM systems, VoIP tools, and Microsoft Office or Google Workspace.
• Knowledge of U.S. health insurance policies preferred.
• High school diploma or GED; associate or bachelor's degree is an advantage.

Responsibilities

• Make high-volume outbound calls to prospective clients using targeted lead lists and cold-calling techniques.
• Qualify prospects, assess needs, and recommend the most suitable medical insurance coverage.
• Explain plan benefits, coverage limitations, premiums, deductibles, and enrollment processes.
• Maintain consistent follow-ups to convert leads into enrollments.
• Record interactions, lead progress, and customer data in CRM accurately.
• Ensure adherence to HIPAA, CMS, and other U.S. healthcare regulations.
• Meet and exceed daily, weekly, and monthly sales targets and KPIs.
• Collaborate with team leaders, underwriters, and support staff to maximize customer satisfaction.

Skills

Outbound sales

Telemarketing

CRM proficiency

Communication skills

Education

High school diploma or GED

Tools

CRM systems

VoIP tools

Microsoft Office

Google Workspace

Job description

Job Description

Location: Wapda Town Phase 1

Shift Timing: Night Shift (5:30 PM - 2:30 AM)

Work Schedule: Monday to Friday (Weekends Off)

Basic Salary: 70K to 100K

About Interact Global

Interact Global is a forward-thinking organization committed to empowering businesses through innovative B2B solutions, outstanding customer service, and measurable growth strategies. Our mission is to deliver value-driven results for our clients while fostering a collaborative and performance-oriented environment for our team members.

Role Overview

We are seeking a driven and results-oriented Outbound Sales Specialist with strong knowledge of the U.S. medical insurance market. In this role, you will focus on outbound calling, lead conversion, and delivering personalized insurance solutions that meet client needs and comply with healthcare industry regulations.

Key Responsibilities

• Make high-volume outbound calls to prospective clients using targeted lead lists and cold-calling techniques.
• Qualify prospects, assess individual needs, and recommend the most suitable medical insurance coverage.
• Clearly explain plan benefits, coverage limitations, premiums, deductibles, and enrollment processes.
• Maintain consistent follow-ups to convert leads into successful enrollments.
• Record all interactions, lead progress, and customer data accurately in CRM software.
• Ensure strict adherence to HIPAA, CMS, and other relevant U.S. healthcare compliance regulations.
• Meet and exceed daily, weekly, and monthly sales targets and KPIs.
• Work closely with team leaders, underwriters, and support staff to maximize customer satisfaction.

Qualifications

• Proven experience in outbound sales, telemarketing, or call center environments.
• Strong communication, persuasion, and objection-handling skills.
• Proficiency in CRM systems, VoIP tools, and Microsoft Office or Google Workspace.
• Ability to work with performance targets and in a fast-paced environment.
• Knowledge of U.S. health insurance policies and industry terms preferred.
• High school diploma or GED required; associate or bachelor's degree is an advantage.

Working Conditions

• Flexibility to work U.S. time zone shifts.
• High-energy, performance-driven environment.

Perks & Benefits

• Annual/Bi-annual & performance-based Increments in first year.
• Annual is from first year Onward
• Company Transport for Females (50% cost coverage by the company)
• Paid public/national holidays. (which not given in US based BPO outreach companies)
• Paid annual 20 leaves, 3 for paternity, and 3 for bereavement leave.
• Uncapped Commissions (commission of sales will be multiplied no. of Sales)
• Floor Incentive from 1k to 5K per sale