Guest Experience Concierge & Front Desk

CBRE Asia Pacific; Karachi Division; On-site; PKR 446,000 - 725,000; Full time

Job summary

CBRE Asia Pacific is seeking a Front Desk Officer to be the first point of contact for visitors and guests. You will greet people, manage calls, emails, and mail, and support daily office operations.

The role requires strong MS Office skills, a customer-service mindset, and the ability to coordinate with facilities and vendors. Prior experience at a front desk is preferred. This position is on-site in Karachi.

Qualifications

• Ability to interact professionally with visitors and guests.
• Strong communication and organizational skills.
• Ability to handle inquiries and direct calls or messages.

Responsibilities

• Keep front desk tidy and presentable with all necessary material.
• Greet and welcome guests.
• Answer questions and address complaints.
• Answer all incoming calls and redirect them or keep messages.
• Receive letters, packages etc. and distribute them.
• Prepare outgoing mail by drafting correspondence, securing parcels.
• Check, sort & forward emails.
• Manage and follow up on work orders (POC).
• Lunch and fruits vendor management.
• Office daily cleaning and inspection and checklist for all sites.
• Monthly FE inspection and QHSE checklist.
• Manage and track office supplies and inventory.
• Daycare management cleaning and related duties (where applicable).
• Manage daycare facilities complaints and related issues.
• Health zone laundry (where applicable).
• Staff overtime management.
• Inventory of first aid box and related checks.
• Bookings and management of meeting rooms.
• Inventory of spare parts for office.
• MD Room management.
• Crockery management for cafeteria.
• Other duties may be assigned.

Skills

MS Office

Excel

Word

Outlook

Customer service

Office machinery

Intranet/Internet

Education

General Education Degree

Bachelor’s degree in any field

Tools

MS Office Suite

Job description

CBRE Asia Pacific is seeking a Front Desk Officer to be the first point of contact for visitors and guests. You will greet people, manage calls, emails, and mail, and support daily office operations.

The role requires strong MS Office skills, a customer-service mindset, and the ability to coordinate with facilities and vendors. Prior experience at a front desk is preferred. This position is on-site in Karachi.