Front Desk & Visitor Experience Specialist

acemoneytransfer

Jhelum

On-site

PKR 279,000 - 502,000

Full time

14 days+

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Job summary

ACE Properties, the real estate arm of ACE Group, seeks a First Impression Officer to manage front desk operations at Ace Tower, Kharian. You will welcome visitors, handle calls, coordinate with HR/Admin for interviews, and assist with clerical tasks while maintaining confidentiality and professionalism.

The role requires 2–3 years of relevant experience, a BA in business-administration or similar, and strong communication skills in English and Urdu.

Qualifications

Bachelor's degree in Business Administration or related field.
2–3 years of reception/front desk/administration experience.
Excellent verbal and written communication in English and Urdu.
Proactive, customer-focused with strong organisational skills.
Proficient in MS Office and basic computer literacy; familiarity with IP telephony is a plus.

Responsibilities

Reception & Visitor Management: greet visitors, guide to departments, maintain records.
Telephone & Communication: answer/transfer calls, manage phone systems and directories.
Mail, Courier & Records: handle documents, CVs, and sensitive information confidentiality.
Administrative Support: manage meeting rooms, data entry, and office supplies.
Monitoring & Reporting: track schedules, CCTV tasks, and escalate facilities issues.