Global Admissions Customer Care Intern

WWAH; Lahore; On-site; PKR 279,000 - 446,000; Full time

Job summary

WWAH in Lahore is seeking a motivated Customer Representative Intern to gain hands-on experience in frontline service. You will learn to assist customers by phone and email, provide accurate information, and manage records with precision while embracing a fast-paced team environment.

This internship emphasizes communication, organization, and problem-solving skills; you will expand your toolkit with customer service processes, tools, and escalation procedures as you support the team and

Qualifications

• Good verbal and written communication skills.
• Eagerness to learn customer service tools and processes.
• Ability to stay organized and manage multiple inquiries.
• Positive attitude and customer-focused mindset.
• Basic problem-solving skills.

Responsibilities

• Assisting customers via phone and email.
• Providing accurate and basic product or service information.
• Maintaining customer logs, records, and follow-ups.
• Supporting the customer service team with daily tasks.
• Escalating complex issues to senior team members when required.

Skills

Verbal communication

Written communication

Organized

Customer service mindset

Problem-solving

Education

Pursuing studies

Tools

CRM tools

Job description

WWAH in Lahore is seeking a motivated Customer Representative Intern to gain hands-on experience in frontline service. You will learn to assist customers by phone and email, provide accurate information, and manage records with precision while embracing a fast-paced team environment.

This internship emphasizes communication, organization, and problem-solving skills; you will expand your toolkit with customer service processes, tools, and escalation procedures as you support the team and