GBV Case Worker

theirc; Pakistan; On-site; PKR 893,000 - 1,339,000; Full time

Job summary

The International Rescue Committee (IRC) in Pakistan is seeking a GBV Case Worker to implement survivor-centered case management, identify GBV risks, conduct assessments, and coordinate referrals with health, legal, and protection services.

The role emphasizes Do No Harm, confidentiality, and continuous follow-up, working with communities and partners to ensure safe, accessible GBV services in assigned areas.

Qualifications

• Master's or Bachelor's degree in social sciences, education, or related field from an HEC-recognized university.
• Experience in GBV, protection, case management or humanitarian programming preferred.
• Strong communication, coordination, and reporting skills; fluency in English.

Responsibilities

• Identify and assess GBV risks, needs and vulnerabilities of individuals and families.
• Provide survivor-centered case management in line with IRC policies and GBV guiding principles.
• Conduct intake, assessment, safety planning, case planning, follow-up and case closure.
• Develop individualized case action plans with survivors and support informed decisions.
• Provide safe referrals to health, MHPSS, legal, protection, and other services.
• Follow up on referrals to ensure continuity and quality of services, respecting survivor consent and confidentiality.
• Maintain confidential case records and documentation in approved systems.
• Identify high-risk cases and escalate promptly.
• Conduct community outreach and awareness on GBV risks and referral pathways.
• Participate in coordination meetings, trainings and capacity-building activities.

Skills

Communication

Coordination

Negotiation

Interpersonal skills

Documentation

Report writing

Confidentiality

Education

Master's/Bachelor in Social Sciences / Education

Tools

Case management systems

MS Office

Job description

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

The GBV Case Worker will be responsible for the effective implementation of GBV case management services, including identification and assessment of GBV risks, case planning, referrals, follow-up, documentation, and case closure, in accordance with IRC policies, SOPs, and GBV guiding principles.

2. Required Qualifications

• Master's degree/Bachelor from an HEC-recognized university in Social Sciences, Education, or a relevant field.
• Relevant qualifications and/or professional experience in GBV, protection, case management, or related humanitarian programming will be preferred.
• Strong communication, coordination, negotiation, and interpersonal skills.
• Strong IT and documentation skills, including proficiency in relevant case management and reporting systems.
• Strong report-writing skills and ability to communicate effectively in English.

3. Experience

• At least 3 to 5 years of progressively responsible experience , including at least 1 years of relevant experience in GBV, protection, case management, or humanitarian programming.
• Demonstrated experience in implementing protection and GBV services for vulnerable communities.
• Practical experience in GBV case management, referral systems, protection monitoring, and service mapping .
• Experience working with communities and other relevant stakeholders in humanitarian settings.
• Previous experience working in Chaghi, Killa Abdullah, Chaman, or similar operational contexts will be an advantage.
• GBV Case Worker
• Strong experience in reporting, coordination, documentation, and case management.

4. Functional Responsibilities

• The GBV Case Worker will be responsible for the effective implementation of GBV case management activities within the assigned catchment areas. The position will work closely with the Protection Manager, relevant service providers, community structures, and other protection actors to ensure safe, accessible, and quality GBV services.
• Identify and assess GBV risks, needs, and vulnerabilities of individuals and families.
• Provide safe, confidential, and survivor-centered case management in line with IRC policies, SOPs, and GBV guiding principles.
• Conduct intake, assessment, safety planning, case planning, regular follow-up, and case closure.
• Develop individualized case action plans with survivors and support them to make informed decisions.
• Provide safe and confidential referrals to appropriate health, MHPSS, legal, protection, and other specialized services.
• Follow up on referrals and support continuity and quality of services , while respecting the survivor's consent, choices, and confidentiality.
• Maintain accurate, confidential, and up-to-date case records and documentation in approved case management systems.
• Identify urgent and high-risk cases and ensure timely escalation through appropriate response mechanisms.
• Conduct community outreach and awareness activities on GBV risks, available services, rights, and referral pathways .
• Coordinate with relevant service providers and protection actors while maintaining confidentiality and data protection.
• Ensure the application of Do No Harm, safety, confidentiality, informed consent, respect, and non-discrimination principles.
• Support the identification of gaps in GBV services and communicate emerging protection concerns to the Protection Manager.
• Participate in relevant coordination meetings, trainings, case discussions, and capacity building activities as required.
• Contribute to regular program reporting, data collection, monitoring, and documentation.
• Comply with IRC Safeguarding, PSEA, Code of Conduct, data protection, and accountability standards .
• Perform any other duties assigned by the line manager.

5. Core Competencies

• GBV and protection case management expertise
• Strong communication and interpersonal skills
• Coordination and networking skills
• Analytical and problem-solving abilities
• Strong documentation and report-writing skills
• Ability to work effectively in a humanitarian and changing environment
• Commitment to survivor-centered and ethical programming
• Ability to maintain confidentiality and professional boundaries

6. Ethical and Professional Standards

The GBV Case Worker must adher