Front Desk Officer — Guest Experience & Admin

Sukh Chayn Residence; Islamabad; On-site; PKR 725,000 - 781,000; Full time

Job summary

Sukh Chayn Residence Islamabad is seeking a Front Desk Officer for a full-time, on-site role at our facilities in Islamabad. You will welcome residents and guests, handle inquiries, manage calls, and support various departments to ensure smooth daily operations.

The ideal candidate has 3–4 years of receptionist experience, excellent English communication, and proficiency with MS Office and CRM/front-desk software. Rotational shifts are required.

Qualifications

• Intermediate or Bachelor’s degree required.
• Strong interpersonal skills and English communication.
• Minimum 3–4 years of receptionist experience, preferably in hotel/residential setting.
• Proficiency with MS Word, Excel, Outlook, PowerPoint and Adobe Acrobat.

Responsibilities

• Greet visitors and manage front desk with professional demeanor.
• Handle inquiries and forward complex issues to Administration, Marketing, or Maintenance.
• Manage phone calls and outgoing communications.
• Support Marketing, Finance, Admin & Project departments as needed.
• Issue key cards and maintain CRM resident records.

Skills

Interpersonal skills

English communication

Multitasking

Adaptability

Calm demeanor

Planning and organizing

High energy

Flexibility

Education

Bachelor’s degree

Intermediate

Tools

Microsoft Word

Excel

Outlook

PowerPoint

Adobe Acrobat

CRM software

Job description

Sukh Chayn Residence Islamabad is seeking a Front Desk Officer for a full-time, on-site role at our facilities in Islamabad. You will welcome residents and guests, handle inquiries, manage calls, and support various departments to ensure smooth daily operations.

The ideal candidate has 3–4 years of receptionist experience, excellent English communication, and proficiency with MS Office and CRM/front-desk software. Rotational shifts are required.