Field Operations Leader – Data & Quality

NIQ for Digital Commerce; Lahore Cant; On-site; PKR 1,800,000 - 2,400,000; Full time

Benefits offered by this job

Flexible working environment

Volunteer time off

LinkedIn Learning

Employee-Assistance-Program

Job summary

NIQ is seeking a Field Team Leader to oversee data collection across Pakistan, ensuring adherence to global methodologies and quality standards. You will lead field teams, manage KPIs, and ensure timely client deliverables while controlling budgets and travel expenses.

The role requires a Bachelor's degree, 3–5 years of people-leadership experience, strong English, and proven ability to travel across the country. A proactive approach to talent development and operations optimization is essential.

Qualifications

• Bachelor's degree (completed).
• Proficiency in Microsoft Office.
• English: Business-level fluency (C1).
• 3–5 years of work experience leading teams, ideally in market research field force.
• Solid understanding of operational metrics.
• Tech-savvy, with ability to work with analytical and AI tools.
• Strong communication skills with influencing abilities.
• People management and team leadership skills.
• Availability to supervise in the field.
• Flexible to travel across country.

Responsibilities

• Lead and coordinate field data collection activities across the assigned region.
• Ensure data quality, accuracy, and consistency through monitoring and review.
• Implement corrective actions and continuous improvement to KPI performance.
• Maintain panel health and compliance with panel management and data science requirements.
• Build and sustain relationships with retailers and stakeholders.
• Manage, develop, coach, and train field team and field auditors.
• Foster a high-performance culture through talent development and succession planning.
• Deliver financial, productivity, quality, and operational targets for clients.
• Manage regional travel & expenses (T&E), budgets, and variance analysis.
• Ensure timely, accurate completion of reports, assessments, and client deliverables.

Skills

Team leadership

English (C1)

Microsoft Office

Communication skills

People management

Travel flexibility

AI tools awareness

Education

Bachelor's degree

Job description

NIQ is seeking a Field Team Leader to oversee data collection across Pakistan, ensuring adherence to global methodologies and quality standards. You will lead field teams, manage KPIs, and ensure timely client deliverables while controlling budgets and travel expenses.

The role requires a Bachelor's degree, 3–5 years of people-leadership experience, strong English, and proven ability to travel across the country. A proactive approach to talent development and operations optimization is essential.