Fashion Retail Team Lead – Elevate Customer Experience

Groupe Dynamite; Kathwai; On-site; PKR 360,000 - 600,000; Full time

Benefits offered by this job

Base salary + bonus

Employee discount

Learning & development

Referral program

Job summary

Dynamite is seeking a Store Team Lead to drive a positive shopping experience, build lasting relationships with customers, and support daily store operations. You will help optimize inventory, contribute to sales growth, and uphold brand presentation and merchandising standards.

You will lead a productive team, assist with shipment processing, shelf replenishment, and eCom order fulfillment, thriving in a fast-paced environment while delivering high-quality service.

Qualifications

• High school diploma.
• 2 years of retail experience is an asset.
• 1 year of experience as a team lead, preferably in a retail environment.
• Has passion for fashion & Is customer-oriented.
• Has strong problem solving skills and decision- making abilities.
• Demonstrates exceptional interpersonal skills with a natural ability to build relationships.
• Demonstrates effective time management skills to execute multiple tasks simultaneously.
• Loves to keep things organized; Is a hands‑on teammate, who takes a proactive approach to all tasks.
• Has the ability to work in a fast‑paced environment, while delivering an exceptionally high level of attention and service.
• Social Media Skills, knowledge of Mobile Devices Skills and Computer skills are an asset
• Is available to work on a flexible schedule, including evenings, weekends and holidays, as per business needs

Responsibilities

• Promote a positive shopping experience and build long-term customer relationships.
• Contribute to day-to-day store operations and inventory management.
• Assist in optimizing inventory and increasing sales while maintaining brand standards.
• Contribute to inventory management through shipment processing, replenishment, and eCom order fulfillment.
• Be an integral part of store success.

Skills

Interpersonal skills

Time management

Problem solving

Customer oriented

Organized

Hands-on

Proactive

Social media skills

Mobile devices skills

Computer skills

Education

High school diploma

Job description

Dynamite is seeking a Store Team Lead to drive a positive shopping experience, build lasting relationships with customers, and support daily store operations. You will help optimize inventory, contribute to sales growth, and uphold brand presentation and merchandising standards.

You will lead a productive team, assist with shipment processing, shelf replenishment, and eCom order fulfillment, thriving in a fast-paced environment while delivering high-quality service.