Facilities Coordinator

CBRE Group, Inc.; Lahore; On-site; PKR 670,000 - 1,116,000; Full time

Job summary

CBRE Group, Inc. is seeking a Facilities Operations Supervisor to support the FM team in a portfolio of buildings in Lahore. You will coordinate maintenance, manage vendors, and ensure safe, clean, and efficient operations across sites.

You will lead soft services, respond to client inquiries, monitor budgets, prepare reports, and drive cost-effective improvements. Strong communication and MS Office skills are essential; a valid driver's license may be required.

Qualifications

• Minimum of two years of related experience and/or training.
• Preference for Engineering or Facilities related qualification.
• Facility Management certification is desired.
• Driver's license may be required.

Responsibilities

• Oversees and coordinates maintenance, repairs by technicians, vendors and contractors.
• Oversee soft service operation and supervise staff on day-to-day tasks.
• Responds to client inquiries and ensures timely service delivery.
• Prepares reports from facilities inspections and tracks costs.
• Manages moves, adds, and changes and coordinates budgets.
• Interfaces with finance to explain variances and approve CAPEX/OPEX.

Skills

Supervisory experience

Work order system

MS Office

Communication skills

Budget & cost control

Education

General Education Degree

Engineering/Administrative/Facilities related qualification (preferred)

Facility Management certification is desired

Driver's license may be required

Tools

Work order system software

Job description

About the Role:

The purpose of this position is to provide assistance to Facility Management team in completion of multiple functions of building operations and maintenance for a facility, campus or portfolio of buildings.

What You'll Do:

• Oversees and/or coordinates maintenance/repair work assignments performed by technicians, vendors and contractors performing building maintenance, landscaping, and janitorial work.
• Oversee soft service operation and staff - provide instruction and manage day to day responsibilities.
• Responds to client inquiries and complaints. Ensures timely and quality service delivery to clients.
• Follows up with clients to ensure customer satisfaction.
• Performs facilities inspections and prepares reports.
• May coordinate and manage move, add, and change activities.
• Assists in the preparation of operating and capital budgets. Approval of additional works/ CAPEX or OPEX proposals.
• Leading the tasks assigned to subordinates, submit report as required and reporting back with progress updates.
• Manages vendor relationships and trains vendors on work order and billing procedures. Processes invoices and ensures proper cost center coding.
• Reviews periodic reports including financials and explain variances. Works with the finance team to correct errors.
• Uses PC and/or PDA for work order system, email, ESS, process and procedure training.
• Work order management for all PPM corrective scheduled and service requests and customer feedback.
• Food and fruits vendor management. Ensure the food is delivered on time and serves as per agrees timelines and menu.
• Office daily cleaning and inspection and checklist for all sites. Monthly FE inspection checklist/monthly QHSE checklist.
• Manage and keep track of office supplies and inventory for smooth supply of consumables, cleaning and other reprographics/stationary items.
• Daycare management cleaning/drycleaning and other duties related to daycare.
• Manage and arrange meeting rooms and conference room for executive and employes meeting.
• Tracking expenses & budgets, preparing reports, and ensuring cost-effectiveness in facility operations
• Addressing facility-related issues and requests from employees, ensuring a comfortable and functional work environment.
• Serving as a point of contact between different functions and facility management, ensuring smooth communication and collaboration.
• Manage overall health and safety of the site, Coordination with client for Emergency preparedness and emergency plans.
• Reporting of hazards and incidents on site.
• Management of asset life cycle, Replacement of end-of-life assets. Ensure asset list is updated as per new changes.
• OT track record and management of blue-collar staff.
• First aid box management and checklist.
• Inventory of critical spares parts for asset maintenance.
• Executive Rooms and washroom management.
• Crockery management for cafeteria.
• Other duties may be assigned.

What You'll Need:

SUPERVISORY RESPONSIBILITIES

• Formal supervisory responsibilities for the soft service team
• Co-ordinate's work and assign tasks.

QUALIFICATIONS

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE

• General Education Degree. Preference for Engineering, Administrative, or Facilities related qualification. Minimum of two years of related experience and/or training.

CERTIFICATES and/or LICENSES

• Facility Management certification is desired. Driver's license may be required.

COMMUNICATION SKILLS

• Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.

FINANCIAL KNOWLEDGE

• Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.

REASONING ABILITY

• Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.

OTHER SKILLS and/or ABILITIES

• Intermediate skills with Microsoft Office Suite, Outlook, and intranet/internet. Ability to use work order system.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and w