Executive Officer-Corporate Benefits Operations

Rozeegpt; Karachi Division; On-site; PKR 500,000 - 800,000; Full time

Job summary

EFU Life Assurance Ltd. is seeking a detail-oriented Executive Officer for Corporate Benefits Operations to join our team.

You will handle daily benefits processing, eligibility checks, and data uploads while maintaining accurate records and supporting cross-functional communication with clients and internal teams. The role focuses on processing policy changes, managing documentation submissions, and ensuring timely updates to benefits programs.

Qualifications

• At least one year of experience in corporate benefits operations or similar.
• Ability to manage multiple tasks with accuracy and timeliness.
• Strong attention to detail and compliance with guidelines.

Responsibilities

• Process daily policy changes and benefit updates in the system.
• Perform bulk data uploads of bank accounts, emails, and mobile numbers.
• Communicate documentation requirements to clients and internal teams.
• Maintain accurate records of policies, client communications, and benefits data.
• Support enrollment and eligibility verification processes with relevant departments.
• Conduct benefits reporting and data analysis to identify discrepancies and opportunities for improvement.
• Collaborate with internal teams to resolve benefits data issues and escalations.
• Ensure confidentiality and compliance with company policies and regulatory standards.
• Assist in periodic audits and review processes to verify data accuracy and documentation.
• Develop effective communication channels with clients for benefits administration queries.

Skills

Detail oriented

Organizational skills

Data entry

Cross-functional communication

Documentation

Data uploads

Compliance

Job description

EFU Life Assurance Ltd. is seeking a detail-oriented and organized Executive Officer for Corporate Benefits Operations to join our team. In this role, you will handle critical processes related to employee benefits administration, ensuring the accuracy and timeliness of benefits enrollment, eligibility, and policy updates. You will coordinate communication between clients and internal teams, maintain comprehensive records, and support bulk data processing activities related to corporate benefits programs. This position requires a candidate with at least one year of experience who can efficiently manage multiple tasks while maintaining high standards of accuracy and compliance.The successful candidate will focus on processing daily policy changes, managing documentation submissions, and performing data uploads related to employee benefits. You will not manage a team but will play a pivotal role in operations by supporting cross-functional communication and ensuring that client and internal stakeholder requirements are met promptly. Your attention to detail and ability to manage data accurately will contribute significantly to the smooth functioning of the corporate benefits operation at EFU Life Assurance Ltd.

Responsibilities

• Process daily policy fluctuations including additions, deletions, and plan changes to ensure accurate and timely updates are reflected in the system.
• Perform bulk data uploads of bank account details, email addresses, and mobile numbers, ensuring all records are current and correctly processed.
• Communicate documentation requirements for Standard and Medical FHQ Forms to clients and Marketing Executives, facilitating the timely submission of necessary documents and information.
• Maintain accurate and up-to-date records of policies, client communications, and benefits data according to established protocols and compliance guidelines.
• Support the benefits enrollment and eligibility verification processes by coordinating with relevant departments and external contacts.
• Conduct benefits reporting and data analysis to identify discrepancies, trends, and areas for operational improvement.
• Collaborate with internal teams to resolve issues related to benefits data and process escalations efficiently.
• Ensure strict adherence to company policies, regulatory standards, and confidentiality agreements when handling sensitive employee benefits information.
• Assist in periodic audits and review processes to verify the accuracy of benefits operations data and documentation.
• Develop and maintain effective communication channels with clients to provide outstanding support for benefits administration queries and updates.