A local healthcare provider in Lahore is seeking a Patient Service Representative to improve patient care communication. This role involves contacting patients, managing appointment schedules, and handling patient data. Ideal candidates will have strong customer service skills, be organized, and possess English proficiency. Evening shifts are required, as the role operates from 06 PM to 03 AM PST.
Qualifications
Must display a 'customer-first mentality'.
English proficiency required (Listening and Speaking).
Self-starter and self-manager.
Responsibilities
Contact patients via telephone prior to their scheduled appointment.
Interview patients over the telephone to obtain complete and accurate information.
Enter all patient data into the electronic medical record.
Skills
Customer-first mentality
English proficiency
Organizational skills
Team player
Job description
A local healthcare provider in Lahore is seeking a Patient Service Representative to improve patient care communication. This role involves contacting patients, managing appointment schedules, and handling patient data. Ideal candidates will have strong customer service skills, be organized, and possess English proficiency. Evening shifts are required, as the role operates from 06 PM to 03 AM PST.