Engagement & Delivery Lead for Client Projects

hrsi; Karachi Division; On-site; PKR 1,200,000 - 2,000,000; Full time

Job summary

HRSI is seeking an Assistant Manager Engagement & Delivery to support client projects from initiation to closure, coordinating scope, timelines and success metrics.

You will collaborate with consultants, developers, designers and analysts, prepare status reports and presentations, track budgets, and help maintain strong client relationships while identifying opportunities for additional services.

Qualifications

• Bachelor's degree in Business, Management, Information Technology, or a related field.
• 3-4 years of client-facing or project coordination experience, preferably in consulting, IT services, or technology projects.
• Exposure to project delivery processes such as scope definition, scheduling, and progress tracking.
• Experience working in cross-functional teams (consultants, developers, designers, analysts) is a plus.
• Interest in IT strategy, digital transformation, systems integration, or business process improvement preferred.

Responsibilities

• Support the engagement lead in managing client projects from initiation through delivery and closure.
• Assist in defining project scope, objectives, timelines, and success metrics.
• Coordinate with internal teams to ensure milestones are delivered on time and within budget.
• Prepare project documentation, status reports, and client presentations.
• Track budgets, billable hours, and project records as directed.
• Participate in client meetings, capturing action items and ensuring follow-up.
• Serve as the main point of contact for assigned client engagements, maintaining responsive communication.
• Build and maintain strong client relationships, identifying opportunities for additional services.
• Monitor project risks and escalate or help resolve issues related to scope, resources, timelines, or expectations.
• Identify and recommend process improvements to enhance delivery efficiency.
• Learn and apply firm methodologies, best practices, and quality standards while seeking mentorship to develop consulting and project management skills.

Skills

Client-facing

Project coordination

Cross-functional teamwork

IT strategy interest

Education

Bachelor's degree in Business, Management, Information Technology, or related field

Job description

HRSI is seeking an Assistant Manager Engagement & Delivery to support client projects from initiation to closure, coordinating scope, timelines and success metrics.

You will collaborate with consultants, developers, designers and analysts, prepare status reports and presentations, track budgets, and help maintain strong client relationships while identifying opportunities for additional services.