E Commerce Front Sales - Shopify

Apra Global; Karachi Division; On-site; PKR 600,000 - 900,000; Full time

Job summary

Apra Global in Karachi is seeking an E-commerce Front Sales professional with practical Shopify knowledge to support online revenue growth and deliver a helpful customer experience. The role focuses on engaging prospective customers, presenting products clearly, managing sales conversations, closing leads, and maintaining an effective Shopify storefront while coordinating with operations.

Night shifts required and travel may be involved.

Qualifications

• Hands-on familiarity with Shopify administration, product listings, collections, variants, pricing, and order tracking.
• Strong written and verbal communication for online customer engagement and sales conversations.
• Ability to qualify leads, present product benefits, manage objections, and close sales professionally.
• Understanding of e-commerce workflows, customer journeys, payments, shipping, and after-sales support.
• Comfort using spreadsheets, chat platforms, email-based customer service, and basic sales reporting tools.
• Ability to work independently while coordinating effectively with operations and support teams.

Responsibilities

• Respond to customer inquiries through online channels and guide prospects toward suitable products.
• Explain product features, pricing, availability, delivery information, and purchase procedures accurately.
• Follow up with leads, handle objections professionally, and convert qualified prospects into orders.
• Update and monitor Shopify product listings, pricing, inventory information, and order details.
• Coordinate with relevant teams to resolve order, payment, delivery, and customer-service issues.
• Identify opportunities to improve storefront presentation and the overall online buying journey.

Skills

Shopify administration

Sales conversations

Lead qualification

Customer engagement

Online product presentation

Tools

Shopify

Job description

Job Description

Job Overview

Apra Global is a Karachi-based technology and services company offering a professional environment for people developing careers in IT-enabled business operations.

We are seeking an E-commerce Front Sales professional with practical Shopify knowledge to support online revenue growth and deliver a helpful customer experience. The role focuses on engaging prospective customers, presenting products clearly, managing sales conversations, and helping maintain an effective Shopify storefront.

Responsibilities

• Respond to customer inquiries through online channels and guide prospects toward suitable products.
• Explain product features, pricing, availability, delivery information, and purchase procedures accurately.
• Follow up with leads, handle objections professionally, and convert qualified prospects into orders.
• Update and monitor Shopify product listings, pricing, inventory information, and order details.
• Coordinate with relevant teams to resolve order, payment, delivery, and customer-service issues.
• Identify opportunities to improve storefront presentation and the overall online buying journey.

This is an on-site opportunity in Karachi. The role is full-time, experienced non-managerial, requires night-shift availability, and involves travel.

Job Specification

• Hands-on familiarity with Shopify administration, product listings, collections, variants, pricing, and order tracking.
• Strong written and verbal communication for online customer engagement and sales conversations.
• Ability to qualify leads, present product benefits, manage objections, and close sales professionally.
• Understanding of e-commerce workflows, customer journeys, payments, shipping, and after-sales support.
• Comfort using spreadsheets, chat platforms, email-based customer service, and basic sales reporting tools.
• Ability to work independently while coordinating effectively with operations and support teams.