Distribution Center Supervisor - Deliveries & Team Leadership

METRO France; Sargodha; On-site; PKR 670,000 - 1,004,000; Full time

Job summary

METRO Distribution Centre in Sargodha is seeking a Supervisor to manage deliveries, monitor SOPs, and ensure efficient operations while maintaining high customer satisfaction. The role requires graduation and leadership to coach a delivery team and optimize daily activities.

The incumbent will oversee picking, loading and delivery processes, verify fuel costs, and address customer complaints, with a focus on product promotion and process adherence.

Qualifications

• Graduation is required.

Responsibilities

• Manage and organize deliveries to customers in the right quantity and according to specifications.
• Visit the market twice a week to ensure SOP compliance and obtain direct customer feedback.
• Lead hands-on, timely, and efficient deliveries with satisfactory customer service.
• Verify daily fuel costs and transactions and ensure proper documentation.
• Ensure productivity of delivery vans.
• Handle and coordinate customer complaints regarding delivery issues.
• Promote own-brand products and sales.
• Coach and train team members on concepts, technology, and functionality.
• Monitor team performance to identify gaps between expected and actual productivity.
• Review and approve operational activities of team members (Pickers, Loaders, Delivery Boys).
• Ensure adherence to company policies and procedures.

Education

Graduation

Job description

METRO Distribution Centre in Sargodha is seeking a Supervisor to manage deliveries, monitor SOPs, and ensure efficient operations while maintaining high customer satisfaction. The role requires graduation and leadership to coach a delivery team and optimize daily activities.

The incumbent will oversee picking, loading and delivery processes, verify fuel costs, and address customer complaints, with a focus on product promotion and process adherence.