Director SMB Sales & Commercial

PTCL.Official; Karachi Division; Hybrid; PKR 4,000,000 - 8,000,000; Full time

Benefits offered by this job

Hybrid work model

6-month maternity leave

30-day paternity leave

Inclusive, diverse culture

Job summary

PTCL seeks a visionary sales leader to drive revenue growth in Pakistan's SMB segment. You will translate strategy into territory plans, build a robust pipeline, and guide a high-performing sales team to achieve targets.

You will collaborate with Product, Technology, Marketing, Finance, HR and Operations to deliver customer-centric telecom solutions, manage pricing, forecasting, and governance in a fast-paced market while upholding PTCL's values.

Qualifications

• Minimum Bachelor's in engineering, computer science or business administration.
• Masters in CS, Business Administration or Engineering Degree would be preferred.
• 15+ years of relevant SMB Sales experience.

Responsibilities

• Drive revenue growth by formulating and executing sales strategies.
• Build relationships with key stakeholders and oversee the sales team to hit targets.
• Lead a high-performing sales team with strong leadership and people management.
• Collaborate with Product, Technology, Marketing, Finance, HR, and Operations to deliver customer-centric solutions.

Education

Bachelor's degree in Eng/CS/Business

Master's degree preferred

Job description

We are not just industry leaders; we are redefining excellence with groundbreaking solutions. PTCL stands out in the technology industry with its commitment to high-end innovation and leading the way in delivering integrated ICT and Cellular Network services in Pakistan, all rooted in our journey of Culture Transformation & Change Management.

PTCL actively cultivates an inclusive & diverse culture that values and uplifts every individual, regardless of their gender, social background, religion, belief, or disability.

PTCL Vision & Values

With a clear vision to become the largest technology player and the national champion driving the digital transformation of Pakistan, PTCL is guided by a set of our unified core values:

• Be Resilient
• Think Big
• Win Every Battle
• Value Success

IN THIS ROLE YOU WILL

Drive the company’s revenue growth by formulating and executing sales strategies, building relationships with key stakeholders, and overseeing the performance of the sales sales team to achieve revenue targets.

This role requires a visionary leader with a strong background in telecom and ICT, exceptional leadership skills, people management skills and a proven track record of achieving targets in highly competitive markets

HOW CAN YOU EXPRESS YOUR TALENT

1. Business Leadership & Execution:

• Translate corporate sales strategy into territory execution plans, achieve revenue and profitability targets, build and maintain a 2× qualified pipeline, and ensure accurate forecasting and CRM visibility.
• Maintain gross margin discipline, oversee pricing and deal approvals, monitor receivables and collections, and ensure all commercial investments and business cases meet profitability and ROI objectives.
• Build and manage strategic customer relationships, develop account growth plans, improve retention and customer satisfaction, and drive cross-sell, upsell, and market expansion opportunities.

4. Sales Operations & Territory Management :

• Manage territory planning, customer segmentation, quota allocation, CRM governance, forecasting accuracy, and customer credit-risk compliance to support effective sales execution.

5. People Leadership & Capability Development :

• Lead, coach, and develop high-performing sales teams through performance management, succession planning, capability building, employee engagement, and a culture of ethics and accountability.

6. Cross-Functional Collaboration :

• Collaborate with Product, Technology, Marketing, Finance, HR, and Operations to develop customer-centric solutions, support go-to-market initiatives, ensure timely delivery, and maintain governance and compliance.

WHAT YOU NEED TO BE SUCCESSFUL.

Qualification

• Minimum Bachelors in engineering ,computer science or business administration. Masters in CS, Business Administration or Engineering Degree would be preferred.
• 15+ years of relevant experience in SMB Sales and the related domain.

PTCL family-centric policies, offering 6-month maternity and 30-day paternity leave, along with a hybrid work model, redefine the workplace for a balanced and fulfilling career.