Senior Manager Data Center

PTCL.Official; Karachi Division; Hybrid; PKR 3,000,000 - 6,000,000; Full time

Benefits offered by this job

Maternity leave

Paternity leave

Hybrid work model

Job summary

PTCL is seeking a seasoned Data Centre Operations Manager to lead and optimize its data centre facilities in Karachi. You will oversee power, cooling, and related services to ensure uptime and compliance with industry standards.

Key duties include managing SLAs/OLAs with vendors and customers, driving cost efficiency, leading the infrastructure team, and implementing security, governance, and process improvements.

Qualifications

• BE in Electrical Engineering or MS in Computer Science.
• Certifications: PMP, CDCS, CTDC (good to have).
• 10+ years in relevant field with strong communication skills.
• Experience in performance optimization and change management.

Responsibilities

• Manage Data Centres Operations and Facilities (Power, Cooling, allied services) to ensure uptime.
• Manage SLA/OLA with vendors and customers for smooth service delivery.
• Ensure compliance with security and governance baselines.
• Develop cost efficiency strategies and optimize data centre costs.
• Lead infrastructure team, set objectives, monitor progress.
• Identify process improvements and adopt best practices for efficiency.

Skills

Cost optimization

Infrastructure availability

Team leadership

Vendor management

Security & compliance

Process improvement

Project management

Education

B.E in Electrical Engineering

MS in Computer Science

Job description

We are not just industry leaders; we are redefining excellence with groundbreaking solutions. PTCL stands out in the technology industry with its commitment to high-end innovation and leading the way in delivering integrated ICT and Cellular Network services in Pakistan, all rooted in our journey of Culture Transformation & Change Management.

PTCL actively cultivates an inclusive & diverse culture that values and uplifts every individual, regardless of their gender, social background, religion, belief, or disability

PTCL Vision & Values

With a clear vision to become the largest technology player and the national champion driving the digital transformation of Pakistan, PTCL is guided by a set of our unified core values:

• Be Resilient
• Think Big
• Win Every Battle
• Value Success

In this Role You Will

Manage Data Centres Operations and Facility including but not limited to Power, Cooling, Allied services,and ensure uptime as per TIA 942 compliance.

Manage SLA (Vendor and Customers), OLA to ensure smooth service delivery. Ensure compliance with security and governance baselines.

HOW CAN YOU EXPRESS YOUR TALENT

• Cost Efficiency and Optimization: Develop and implement strategies to optimize data center infrastructure costs, improve resource utilization, and maintain cost-to-performance efficiency.
• Infrastructure Availability and Uptime: Ensure high availability and reliability of data center infrastructure through proactive monitoring, redundancy planning, incident management, and disaster recovery testing.
• Team Performance and Development: Lead and develop the infrastructure team by setting performance objectives, monitoring project progress, and promoting continuous learning and professional development.
• Vendor Relationship Management: Manage vendor relationships, monitor service-level agreement (SLA) compliance, evaluate vendor performance, and ensure timely resolution of operational issues.
• Innovation and Process Improvement: Identify and implement process improvements, evaluate emerging technologies, and adopt industry best practices to enhance infrastructure efficiency and performance.
• Security and Compliance: Ensure adherence to security policies, regulatory requirements, and industry standards through robust access controls, risk mitigation measures, and regular compliance audits.

WHAT YOU NEED TO BE SUCCESSFUL

Qualification:

• B.E in Electrical Engineering, MS (Computer Science)
• Certifications: (Good to Have) PMP, CDCS, CTDC.
• 10+ years of experience in the relevant field with excellent verbal & written communication skills
• Performance Optimization
• Change Management Implementation
• Project Management

PTCL's family-centric policies, offering 6-month maternity and 30-day paternity leave, along with a hybrid work model, redefine the workplace for a balanced and fulfilling career.