Digital Platform Product Lead — Inclusive Insurance

Szabist Isb; Karachi Division; On-site; PKR 1,800,000 - 3,400,000; Full time

Job summary

EFU Life Assurance Ltd. is seeking a proactive AM/DM - Digital & Inclusive to lead digital transformation and develop inclusive insurance products that expand market reach while enhancing customer engagement.

The role requires 3+ years in data analytics, digital product management, and customer experience management with a strong grasp of regulatory compliance. The successful candidate will collaborate with internal teams and external partners to implement inclusive insurance models that meet

Qualifications

• At least 3 years of experience in data analytics, digital product management, and customer experience management.
• Strong understanding of regulatory compliance in the insurance sector.
• Experience collaborating with internal teams and external partners.

Responsibilities

• Lead digital transformation projects to enhance insurance product offerings and the customer experience.
• Develop and implement inclusive insurance products for diverse market segments.
• Apply inclusive design principles to ensure solutions meet needs of all customers.
• Use data analytics to perform risk assessments and inform financial models.
• Manage digital product lifecycles from ideation through launch with automation focus.
• Collaborate with internal and external stakeholders to ensure regulatory compliance.
• Drive business development by identifying market trends in digital insurance.
• Monitor project progress and performance metrics for timely delivery and quality.
• Communicate complex strategies and outcomes clearly to stakeholders at all levels.
• Champion integration of digital technologies to support microinsurance and inclusive models.
• Analyze customer feedback and market data to refine digital insurance solutions.

Skills

Data analytics

Digital product management

Customer experience management

Regulatory compliance

Job description

EFU Life Assurance Ltd. is seeking a proactive AM/DM - Digital & Inclusive to lead digital transformation and develop inclusive insurance products that expand market reach while enhancing customer engagement.

The role requires 3+ years in data analytics, digital product management, and customer experience management with a strong grasp of regulatory compliance. The successful candidate will collaborate with internal teams and external partners to implement inclusive insurance models that meet