AM/DM - Digital & Inclusive

Szabist Isb; Karachi Division; On-site; PKR 1,800,000 - 2,400,000; Full time

Job summary

EFU Life Assurance Ltd. is seeking a proactive AM/DM - Digital & Inclusive to lead digital transformation initiatives and develop inclusive insurance products that broaden access and improve customer engagement.

The role emphasizes risk management, regulatory compliance, and collaboration with internal and external partners to deliver innovative solutions in a competitive market.

Qualifications

• Minimum three years of experience in data analytics, digital product management, and customer experience management.
• Strong understanding of regulatory compliance in the insurance sector.
• Excellent communication and collaboration skills.

Responsibilities

• Lead digital transformation projects to enhance insurance product offerings and customer experience.
• Develop and implement inclusive insurance products for diverse market segments.
• Apply inclusive design to meet needs of all customers, including underserved populations.
• Use data analytics to perform risk assessments and create financial models.
• Manage digital product lifecycles from ideation to launch, with automation focus.
• Collaborate with internal teams and external partners to ensure regulatory compliance.
• Drive business development by identifying market trends in digital insurance.
• Monitor progress and performance metrics to ensure timely delivery and quality.
• Communicate strategies and outcomes clearly to stakeholders at all levels.
• Champion integration of digital technologies supporting microinsurance.
• Analyze customer feedback and market data to refine digital insurance solutions.
• Stay updated with industry trends and regulatory changes to maintain competitiveness.

Skills

Data analytics

Digital product management

Customer experience management

Regulatory compliance

Job description

EFU Life Assurance Ltd. is seeking a proactive and skilled professional for the role of AM/DM - Digital & Inclusive. This position focuses on leading forward-thinking digital transformation initiatives and the development of inclusive insurance products that expand market reach while enhancing customer engagement. The ideal candidate brings at least three years of professional experience in data analytics, digital product management, and customer experience management, along with a strong understanding of regulatory compliance. The role requires applying strategic frameworks and integrating advanced technology solutions to revolutionize insurance offerings and improve overall business performance without managing a team.The successful individual collaborates extensively with internal departments and external partners to implement inclusive insurance models that meet rigorous regulatory standards and align with the company's strategic goals. Emphasizing risk management, business development, and stakeholder engagement, the candidate leverages data analytics for precise risk assessment and financial modeling. Strong communication skills are essential to effectively convey complex strategies and build collaborative partnerships that support microinsurance development and elevate customer satisfaction within a competitive market landscape.

Responsibilities

• Lead digital transformation projects to enhance insurance product offerings and the overall customer experience.
• Develop and implement inclusive insurance products that address diverse market segments and ensure broad accessibility.
• Apply inclusive design principles to ensure digital solutions meet the needs of all customers, including underserved populations.
• Utilize data analytics to perform risk assessments and create financial models that inform business decisions.
• Manage digital product lifecycles from ideation through launch, focusing on automation and operational efficiency.
• Collaborate with internal teams and external stakeholders to ensure regulatory compliance and alignment with strategic objectives.
• Drive business development efforts by identifying market trends and opportunities within the digital insurance space.
• Monitor project progress and performance metrics to ensure timely delivery and quality standards.
• Communicate complex strategies and project outcomes clearly to stakeholders at all levels.
• Champion the integration of digital technologies that support microinsurance and inclusive business models aiming to increase customer outreach.
• Support continuous improvement initiatives by analyzing customer feedback and market data to refine digital insurance solutions.
• Stay updated with industry trends, regulatory changes, and technological advancements to maintain competitive advantage.