Deputy Manager SFE (Sales Force Effectiveness)

CCL Pharmaceuticals; Lahore; On-site; PKR 1,500,000 - 2,100,000; Full time

Benefits offered by this job

Learning and development opportunities

Exposure to cross-functional and multi

Global market exposure

Job summary

CCL Pharmaceuticals seeks a data-driven Sales Force Effectiveness Analyst to optimize field force productivity across international markets. You will analyze territory coverage, customer segmentation, CRM adoption, and sales performance to identify opportunities for stronger commercial execution.

Collaborating with Country and Cluster Heads, Commercial Operations, and Marketing, you will support territory optimization, promotional planning, and standardized SFE reporting to enable data-driven

Qualifications

• Bachelor's or Master's degree in Business Administration, Marketing, Pharmaceutical Sciences, Data Analytics, or a related discipline.
• 4-6 years of relevant professional experience in the pharmaceutical industry.
• Experience in Sales Force Effectiveness, Commercial Excellence, Sales Operations, or Business Analytics.
• Working knowledge of territory alignment, customer segmentation and targeting, call planning, and field force performance measurement.
• Experience with CRM systems, sales reporting, KPI dashboards, and commercial performance analysis.
• Advanced proficiency in Microsoft Excel; knowledge of Power BI will be an advantage.

Responsibilities

• Analyze field force productivity, territory coverage, and customer segmentation to identify opportunities for improved commercial execution.
• Support territory optimization, promotional planning, budget monitoring, and standardized SFE reporting.
• Collaborate with country and cluster teams to strengthen field force effectiveness and data-driven decisions.
• Improve CRM adoption, data quality, and reporting discipline across markets.
• Monitor KPIs and translate performance trends into clear management reports.

Skills

Sales data analysis

Territory optimization

Customer segmentation

CRM reporting

KPI dashboards

Field force productivity

Analytical thinking

Cross-market collaboration

Education

Bachelor's or Master's degree in Business Administration, Marketing, Pharmaceutical Sciences, Data Analytics

Tools

CRM systems

Power BI

Microsoft Excel

Job description

Who We Are

CCL Pharmaceuticals is a global life sciences and healthcare company committed to expanding access to trusted healthcare solutions across multiple markets. With a legacy spanning six decades and operations in more than 20 countries, we are dedicated to enabling Healthy, Happy Lives through high-quality, science-backed products and a culture that fosters growth, collaboration, and innovation.

Joining CCL Pharmaceuticals means becoming part of a purpose-driven organization where your development matters as much as your contribution. We empower our people to learn, lead, and grow while making a meaningful impact on healthcare worldwide.

What You'll Do

In this role, you will support Sales Force Effectiveness (SFE) and commercial performance across CCL Pharmaceuticals' international markets. You will analyze field force productivity, territory coverage, customer segmentation, CRM adoption and sales performance to identify opportunities for improved commercial execution. You will also support territory optimization, promotional planning, budget monitoring, and standardized SFE reporting, working with country and cluster teams to strengthen field force effectiveness, improve resource utilization, and enable data-driven commercial decisions.

You Are Good At

• Translating sales and field force data into actionable commercial insights
• Evaluating territory coverage, customer potential, and field force productivity to identify improvement opportunities
• Applying analytical thinking to customer segmentation, targeting, and resource allocation
• Identifying performance gaps and recommending practical corrective actions
• Monitoring KPIs and translating performance trends into clear management reports
• Driving consistency in SFE processes, reporting standards, and performance measurement
• Improving CRM adoption, data quality, and reporting discipline across markets
• Collaborating effectively with geographically dispersed teams and commercial stakeholders
• Identifying opportunities for reporting automation and continuous improvement

What You'll Bring

• Bachelor's or Master's degree in Business Administration, Marketing, Pharmaceutical Sciences, Data Analytics, or a related discipline.
• 4-6 years of relevant professional experience, preferably within the pharmaceutical industry.
• Experience in Sales Force Effectiveness, Commercial Excellence, Sales Operations, or Business Analytics.
• Working knowledge of territory alignment, customer segmentation and targeting, call planning, and field force performance measurement.
• Experience with CRM systems, sales reporting, KPI dashboards, and commercial performance analysis.
• Advanced proficiency in Microsoft Excel; knowledge of Power BI will be an advantage.
• Strong analytical and problem-solving skills, with the ability to interpret data and translate insights into actionable recommendations.
• Experience working across multiple markets or with geographically dispersed sales teams will be an advantage

Who You'll Work With

This role works closely with Country and Cluster Heads, Commercial Operations, Marketing, and other stakeholders across international markets to strengthen sales force effectiveness, improve commercial performance, and support our Patient First commitment by enabling more meaningful healthcare professional engagement.

Across functions and geographies, CCL teams are united by a shared belief that great work happens when people feel valued, empowered, and supported. You will work with individuals who ask the right questions, push for better outcomes, and lead with integrity.

The culture you'll experience is built on:

• Transparency in communication, goals, and decision-making.
• Inclusion in how people are hired, developed, and supported.
• A performance-driven mindset that connects individual contributions to organizational success.

Our values guide everything we do:

• Integrity First - We do what is right, every time.
• Collaborate to Win - Success is achieved together.
• Passion to Grow - Continuous learning and development are encouraged.
• Innovation to Excel - New ideas drive meaningful progress.

What We Offer

• Learning and development opportunities for continuous growth.
• Exposure to cross-functional and international commercial projects.
• Opportunities to contribute to sales force effectiveness and commercial performance across diverse markets.
• A collaborative environment that values accountability, innovation, and continuous improvement.
• Opportunity to grow within a global pharmaceutical organization.

Important Notice

CCL Pharmaceuticals is an equal opportunity employer. All applicants are considered based on merit, qualifications, and organizational needs. We are committed to fostering an inclusive workplace that respects diverse backgrounds, perspectives, and experiences.