Customer Support Representative

Careception LLC; Islamabad; On-site; PKR 1,004,000 - 1,339,000; Full time

Job summary

Careception LLC in Rawalpindi is hiring four experienced Customer Support Representatives to support our US-based clients. You will handle customer inquiries, provide solutions, and guide customers during group sessions via camera and screen sharing. Excellent English, strong communication, and problem-solving skills are essential.

This on-site role offers a monthly salary in PKR 90,000–120,000. Join a professional team with a healthy work environment and a supportive culture.

Qualifications

• Excellent spoken and written English.
• Prior customer support experience.
• Strong verbal and written communication skills.
• Confident speaking with clients and customers.
• Comfortable with camera and screen sharing.
• Willing to learn and adapt.

Responsibilities

• Assist US-based clients and resolve inquiries.
• Host group sessions and guide customers.
• Provide clear, professional support in a fast-paced environment.
• Collaborate with team to ensure high customer satisfaction.

Skills

Excellent spoken English

Prior customer support experience

Strong communication skills

Group session hosting

Problem-solving

Camera & screen sharing

Willingness to learn

Job description

WE'RE HIRING | 4 CUSTOMER SUPPORT REPRESENTATIVES

Careception is expanding its team! We're looking for 4 experienced Customer Support Representatives to join our growing team and support our US-based clients.

What we're looking for:

• Excellent spoken and written English.
• Prior customer support or client communication experience is important.
• Strong verbal and written communication skills.
• Confidence in speaking with clients and customers.
• Ability to host group sessions and guide customers.
• Strong problem-solving and troubleshooting skills.
• Professional attitude, patience, and willingness to learn.
• Comfortable with camera and screen sharing.

Salary:

PKR 90,000-120,000 per month.

Work Requirements:

• Excellent and healthy work environment.
• Professional and supportive team.

Location:

Bahria Town Phase 7, Rawalpindi, near Shaheen Chowk.

Office Address:

Office 01, 3rd Floor, Plaza 44S, Bahria Town Phase 7, Rawalpindi.

We look forward to welcoming experienced and talented individuals to the Careception team!