Customer Sales Representative (Night Shift) - TJ / 1908460

Recruit AI; Lahore; On-site; PKR 446,000 - 725,000; Full time

Job summary

Optinet Solutions in Lahore is seeking a Customer Sales Representative (Night Shift) to join our team from 6 pm to 3 am PKT. The role emphasizes cold calling, lead generation and strong product knowledge.

The ideal candidate has at least one year of experience in sales and customer service, with the ability to handle high call volumes and resolve issues professionally. You will collaborate with internal teams, adhere to night-shift schedules, and contribute to sales activities while delivering

Qualifications

• At least 1 year of experience in sales, cold calling and customer service.
• Night shift availability from 6 pm to 3 am PKT.
• Strong product knowledge and communication skills.

Responsibilities

• Conduct cold calls to potential customers and generate leads.
• Deliver compelling sales pitches to promote products and services.
• Maintain up-to-date knowledge of company products, policies, and procedures.
• Respond promptly to customer inquiries via phone or other channels.
• Provide accurate product information and assist customers in making informed purchases.
• Handle customer complaints and resolve conflicts to ensure satisfaction.
• Manage and document calls, maintaining clear records of interactions.
• Prioritize tasks and manage time during night shifts to handle high call volumes.
• Collaborate with internal teams to address customer issues and improve service quality.
• Adhere to night shift timings from 6 pm to 3 am PKT.

Skills

Sales experience

Cold calling

Customer service

Job description

Our client Optinet Solutions is looking for a Customer Sales Representative (Night Shift) in Lahore

Optinet Solutions a US Based Company is seeking a dedicated CSR(Customer Sales Representative) to join our team during the night shift from 6pm to 3am (PKT). The ideal candidate will bring at least one year of experience in Sales, cold calling and customer service, with a strong focus on building lasting relationships through effective communication and product knowledge. This role requires managing Cold calling, potential customer inquiries, resolving issues efficiently, and supporting sales activities to contribute to the overall success of the company. The position does not involve managing a team but demands excellent individual performance and a proactive attitude.

Responsibilities

• Conduct cold calls to potential customers and generate leads to support sales growth.
• Deliver compelling sales pitches to promote products and services.
• Maintain up-to-date knowledge of company products, policies, and procedures.Respond promptly and professionally to customer inquiries via phone or other communication channels.
• Provide accurate product information and assist customers in making informed purchasing decisions.
• Handle customer complaints and resolve conflicts effectively to ensure customer satisfaction.
• Manage and document calls efficiently, maintaining clear records of customer interactions.
• Prioritize tasks and manage time effectively during night shifts to handle high call volumes.
• Collaborate with internal teams to address customer issues and improve service quality.
• Adhere to company guidelines and shift schedules, including night shift timings from 6 pm to 3 am (PKT).