Customer Sales Representative (CSR) – Inbound - Phoenix Coderex

taraki-search; Lahore; On-site; PKR 670,000 - 1,004,000; Full time

Job summary

Phoenix Coderex is seeking a Customer Sales Representative in Lahore to join a US-based inbound sales team. You will handle customer inquiries, articulate solutions, and drive conversions with professional communication.

Ideal candidates have excellent English, basic CRM/MS Office skills, and are comfortable working night shifts in US timings. Prior call center or sales experience is preferred.

Qualifications

• Excellent English communication skills (spoken & listening).
• Prior experience in call center / sales is preferred.
• Strong persuasion and negotiation skills.
• Ability to work in night shift (US timings).
• Basic computer skills (CRM, MS Office).

Responsibilities

• Handle inbound calls from USA-based customers.
• Understand customer needs and provide suitable solutions.
• Convert inquiries into successful sales.
• Maintain customer satisfaction through professional communication.
• Accurately record call details in CRM systems.

Skills

Excellent English communication

Call center / sales experience

Persuasion and negotiation

Night shift / US timings

CRM / MS Office basics

Tools

CRM

MS Office

Job description

Our client Phoenix Coderex is looking for Customer Sales Representative in Lahore. Are you a confident communicator with a passion for sales? Join our growing team and work with USA-based clients in a dynamic inbound campaign!

Job Responsibilities

• Handle inbound calls from USA-based customers


• Understand customer needs and provide suitable solutions


• Convert inquiries into successful sales


• Maintain customer satisfaction through professional communication


• Accurately record call details in CRM systems

Requirements

• Excellent English communication skills (spoken & listening)


• Prior experience in call center / sales (preferred)


• Strong persuasion and negotiation skills


• Ability to work in night shift (US timings)


• Basic computer skills (CRM, MS Office)