Customer Sales Representative

Phoenix Coderex LLC; Lahore; On-site; PKR 350,000 - 800,000; Full time

Benefits offered by this job

Provident fund

Paid annual leave

Company lunch/ Dinner

Competitive salary with commission/bon

Comprehensive training and ongoing PD

Career advancement opportunities

Health and wellness benefits package

Paid time off and holidays

Job summary

Phoenix Coderex LLC in Lahore is seeking a proactive Sales Associate to engage with customers, understand their needs, and recommend suitable products or solutions. You will handle inbound and outbound calls, emails, and live chats while hitting personal and team targets.

The role emphasizes building lasting customer relationships, keeping accurate records, and staying up-to-date with product knowledge and market trends in a fast-paced, on-site environment.

Qualifications

• Proven experience in a sales role, preferably in a customer-facing position.
• Excellent communication and interpersonal skills.
• Strong problem-solving and the ability to handle customer objections.
• Ability to work well in a team-oriented environment.
• Flexibility in adapting to new processes and changes.
• Ability to work on-site and handle a fast-paced work environment.

Responsibilities

• Engage with customers to understand their needs and recommend appropriate products or solutions.
• Engage with customers to understand their needs and recommend appropriate products or solutions.
• Handle inbound and outbound sales calls, emails, and live chat inquiries effectively.
• Achieve individual and team sales targets on a regular basis.
• Maintain detailed and accurate records of customer interactions, sales records, and any follow-up actions.
• Build and maintain strong, long-lasting customer relationships.
• Actively pursue new sales opportunities through networking and referrals.
• Stay informed about product knowledge, industry trends, and competitive practices.

Skills

Sales experience

Communication skills

Interpersonal skills

Problem solving

Teamwork

Adaptability

On-site

Fast-paced environment

Education

High school diploma

Bachelor's degree (bonus)

Tools

CRM software

Sales tools

Job description

Responsibilities

• - Engage with customers to understand their needs and recommend appropriate products or solutions.
• - Engage with customers to understand their needs and recommend appropriate products or solutions.
• - Handle inbound and outbound sales calls, emails, and live chat inquiries effectively.
• - Achieve individual and team sales targets on a regular basis.
• - Maintain detailed and accurate records of customer interactions, sales records, and any follow-up actions.
• - Build and maintain strong, long-lasting customer relationships.
• - Actively pursue new sales opportunities through networking and referrals.
• - Stay informed about product knowledge, industry trends, and competitive practices.

Requirements

• - Proven experience in a sales role, preferably in a customer-facing position.
• - Excellent communication and interpersonal skills.
• - Strong problem-solving skills and the ability to handle customer objections.
• - Ability to work well in a team-oriented environment.
• - Flexibility in adapting to new processes and changes.
• - Ability to work on-site and handle a fast-paced work environment.

Qualifications

• - High school diploma or equivalent; a bachelor’s degree in business, marketing, or a related field is a plus.
• - Familiarity with CRM software and sales tools is beneficial.
• - Strong negotiation skills with a focus on achieving sales targets.
• - Excellent organizational and multitasking skills.
• - Customer-oriented attitude with a passion for sales and achieving high results.

Benefits

• Provident fund
• Paid annual leave
• Company lunch/ Dinner
• - Competitive salary with potential for commission or bonuses.
• - Comprehensive training and ongoing professional development.
• - Opportunities for career advancement and growth within the company.
• - Health and wellness benefits package.
• - Paid time off and holidays.