Customer Sales Representative - ZA Communication

Brickstech; Lahore; On-site; PKR 420,000 - 680,000; Full time

Benefits offered by this job

Professional work environment

Comprehensive training

Opportunities for growth and careerAdv

Job summary

Brickstech is seeking a Customer Sales Representative (CSR) to join our team. You will manage inbound and outbound calls, delivering accurate information about products and services while resolving customer concerns in a professional manner.

The role emphasizes strong communication, a customer-focused approach, and the ability to handle multiple tasks in a fast-paced environment. Training will be provided, with opportunities for growth within the company.

Qualifications

• Respond to customer calls in a timely and professional manner.
• Provide accurate information regarding products, services, and policies.
• Resolve customer concerns and escalate complex issues when necessary.
• Fresh and experienced candidates are welcome to apply.

Responsibilities

• Respond to customer calls in a timely and professional manner.
• Provide accurate information regarding products, services, and policies.
• Resolve customer concerns and elevate complex issues when necessary.

Skills

Verbal communication

Interpersonal skills

Time management

Customer service

Ability to work under pressure

Tools

CRM systems

Job description

Job Description

We are seeking a dedicated and customer-oriented Customer Sales Representative (CSR) to join our team. The ideal candidate will be responsible for managing inbound and outbound calls.

• Respond to customer calls in a timely and professional manner
• Provide accurate information regarding products, services, and policies
• Resolve customer concerns and elevate complex issues when necessary

• Strong verbal communication and interpersonal skills
• Basic proficiency in computer and CRM systems
• Ability to handle pressure and manage multiple tasks
• Positive, courteous, and customer-focused approach
• Fresh and experienced candidates are welcome to apply.

What We Offer:

• Professional work environment
• Comprehensive training
• Opportunities for growth and career advancement

Timing: Mon - Sat 2pm to 10pm Fri 2:30

Grand SQUARE mall 10th floor 1004c office number