Computer Support Specialist - On-site Housing (Khanpur)

BaseDynamics Inc.; Khanpur; On-site; PKR 3,939,000 - 5,330,000; Full time

Benefits offered by this job

Accommodation in Khanpur

Competitive salary

Job summary

BaseDynamics Inc. in Khanpur is seeking a Computer Support Specialist to provide technical assistance to clients, troubleshoot hardware, software, and network issues, and install and configure systems according to client needs.

You will train clients on new technology and help set up user profiles, maintaining detailed records of all support activities. The role requires strong communication skills, solid hardware/software knowledge, and the ability to work under pressure while prioritizing

Qualifications

• Proven experience as a Computer Support Specialist or similar role.
• Excellent knowledge of computer systems, hardware, and software components.
• Strong problem-solving skills and ability to troubleshoot.
• Familiarity with Windows, Mac OS, Linux.
• Diploma or degree in Information Technology or related field.

Responsibilities

• Provide technical support to clients via phone, email or in person.
• Troubleshoot hardware, software, and network issues.
• Install and configure computer systems according to client needs.
• Perform regular maintenance tasks such as updates, backups, and virus scans.
• Train clients on how to use new technology or software.
• Assist with setting up new accounts or user profiles.
• Maintain accurate records of all support activities.
• Collaborate with other team members to resolve complex issues.

Skills

Troubleshooting

Networking basics

Customer communication

Operating systems

Education

Diploma or degree in IT

Job description

BaseDynamics Inc. in Khanpur is seeking a Computer Support Specialist to provide technical assistance to clients, troubleshoot hardware, software, and network issues, and install and configure systems according to client needs.

You will train clients on new technology and help set up user profiles, maintaining detailed records of all support activities. The role requires strong communication skills, solid hardware/software knowledge, and the ability to work under pressure while prioritizing